- Joined
- Mar 27, 2009
- Messages
- 407
I got my 6 year old son a smallfly trainer about a year ago and along the way we lost a pivot screw.
I emailed Spyderco support in hopes of obtaining a replacement screw. Charlynn responded quickly and arranged the replacement with no hassles at all.
I got not only the screw but an additional screw, two pivots, 4 washers AND a spring for the latch.
Spyderco has some great people working for them! This is good old American style customer service and I really appreciate it.
I really hope Spyderco comes out with a full sized version of the smallfly.
I emailed Spyderco support in hopes of obtaining a replacement screw. Charlynn responded quickly and arranged the replacement with no hassles at all.
I got not only the screw but an additional screw, two pivots, 4 washers AND a spring for the latch.
Spyderco has some great people working for them! This is good old American style customer service and I really appreciate it.
I really hope Spyderco comes out with a full sized version of the smallfly.