Just to enrich the comparison on companies cheating customers:
HTC TyTn II: the video accelerator driver was not delivered, although the chipset is capable to do so. This results in sub par performance of the phone in playing high quality movie and games. However, since the manufacturer didn't explicitly say it should be superior to previous device (on different chip), there's no legal ground for customers to go to. However, good business sense dictates HTC should provide that to alleviate customer grief. Till date, it was not done yet.
Personally, I don't consider this unethical, but more on different business judgement. Tytn II is still one of the best seller anyway (as most customer doesn't care about the 'missing' feature)
Sony Ericsson: on UIQ3 first generation devices (P990, M600 and W950), it was advertised with 'interactive/dynamic wallpaper' that never got delivered. The company even revised the white paper of P990 twice and removed the items they did not deliver. Further, the support of the phones was abandoned even though there're still bugs on certain areas.
Users have come together, drafting a letter to new CEO (Komiyama) and delivered that by courier. No response, No Action. (just google Open Letter to Sony Ericsson)
I consider this cheating. And will never buy SE device anymore. In contrast, some members of the letter signer still buys new SE device
because they need the features offered. In this case, my take is: to each his own

SE simply didn't realize what Sal knows: excellent support wins in long run. It's well known in marketing that earning new customer takes 8 times resources than keeping existing (see SE last quarter losses. I'm happy

)
Apple: with iPhone, they made breakthrough in user interface that's so intuitive. All others then follow suite (imitate that). Instead of spending effort to sue the other companies, they simply improve on the product. Apple lovers will definitely stays and from that, they earn the income enough to sustain continuous innovation ..
Hope that settles the dust.
PS: I did further research: the design of 611 is after Buck Nobleman, but the smaller SRM (1 inch blade) is after College. However, both come in different size than original. Buck Nobleman is 2.5 inch, while 611 is 2 inch only. College is 1.5 inch, while the copy is 1 inch only.
Now the interesting part is during the research I found Buck Gent. Couple of years ago, Zippo (an US company) has folders that's exactly (size and shape) as Buck Gent. Now who's copying whom?
