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i have always heard a lot of bad things about cold steel knives and i think they made a good product. is it the owner lynn thompson. what kind of guy is he?
Warranty: We stand behind our knives 100%. We subject them to the highest standards in the industry and strive to make each one as perfect as possible. Our fixed blade sheath knives have a five year warranty to the original owner against defects in material or workmanship. Our folding knives are warranted for one year.
Limited Lifetime Warranty
Kershaw products are guaranteed for the lifetime of the original owner to be free of defects when received from the factory. Any product we find to be defective in its original material, construction, or workmanship will be repaired or replaced with the same item or one of equal value at no charge. (Of course, normal wear, abuse such as prying with the knife, or neglect are excluded from this non-transferable warranty.) For warranty service, please return product via UPS or insured mail. Include your name, address, telephone number, and a short explanation of the warranty service requested to the address below. Please allow 4-6 weeks for delivery.
Each new knife is packaged with written documentation of the Benchmade Warranty. Benchmade Knife Company, Inc. warrants to the original owner that the knife will be free from defects in materials and workmanship. Benchmade will without charge, repair or replace at our (Benchmade's) option, any knife returned for Warranty work and found to be defective by Benchmade.
WARRANTY INFORMATION:
•Spyderco warrants that all of our products are free from defects in material and workmanship.
And you will find that Cold Steel will replace product that is defective even outside of the warranty period. CS is no better or no worse than the majority of knife warranties out there and they stand behind their products. You will find that they have set arbitrary limits to protect themselves from idiots, not to dilute their duties to the consumer. If you are on these forums long enough, you will hear warranty problems from virtually every manufacturer out there, perhaps with the notable exception of Buck and Kershaw.
I am always amused with the Cold Steel antagonists, as you would think that unless their knives are brought down from Heaven on a gilded pillow by little angels and warranted by God, they just aren't good enough. Please, buy a CS and use it hard. You will find that the performance is excellent.
I like Cold Steel products , in fact I've got about 70 of their offerings, big and small. Next week my local knife store is bringing in the Trench Hawk and the two handed katana machete and I'm probably not going to be able to resist. That's another great feature of CS ; most of their stuff is priced so the average person can actually afford it.
As far as Lynn Thompson is concerned... there's another well known company out there whose owner strikes me as so close minded and smug,[ yeah he's conservative and proud] that I wouldnt buy his products if I thought that by not doing so, I would somehow" punish" him.[instead I have six of his folders] It's the product you're buying and if you like that product ,the owner doesn't really matter.
Cold Steel gets a bad rap around here, mostly because of their inflammatory marketing approach. They make it a point to directly insult other companies at times, which is really considered bad form no matter what industry you're working in. It's probably not the best choice they've made, but it's something they're apparently sticking to.
When you get right down to it though, what matters is the quality of the product, and Cold Steel has stepped up the quality of their products in recent years.
They use mid-range materials, but their engineering is excellent (and engineering is the more important variable in the equation of quality). Their overall product line is filled with some excellent items (inexpensive and well-made tomahawks, sheath knives such as the Trail Master and SRK, lightweight sturdy folders like the Voyager series and the new Demko designs, and excellent polypropelene training weapons). They also have some WTF items that make you wonder what the hell they were thinking (the Battle Ring, the $450 7.5" folding knife, and the $650 khukri).
I've met Lynn C. Thompson in person. He is quietly spoken and a very friendly fellow. From my limited experience interacting with him, he assumes the Chubby Braveheart persona only when marketing his products in the "Proof" video series.
Some of my best hard-use knives have come from Cold Steel. As with anything else, buying a good Cold Steel product is a matter of comparing each item they offer with equivalent alternatives from other competitors. Just be a responsible consumer - educate yourself and I think you'll come out happy with their products.