I'm not sure if this is the right place to post this, so mods please move if necessary; but I just had a great experience with collector knives.net! He worked with me as I was having difficulty redeeming a visa gift card online, and went above and beyond to assure the transaction processed properly. This truly made my day, and I will continue to use this vendor as my main outlet for purchasing. Kudos to this Business for not losing site of the importance of quality customer care and outstanding service!