joeradza
Gold Member
- Joined
- Feb 6, 2014
- Messages
- 10,774
I'm sorry I started this thread because it fell on DLT when it was really GEC that has the problem along with Case.No ill feelings here, I just wanted to make sure that it was clear we were not attempting to hide any issues with any knives and give some insight into why we decided to do what we did.
All I can say is the way DLT handled my concerns gave me the utmost confidence that if I was sincerely dissatisfied they would do what they could to make sure I was a happy customer. In the end, the knife I received was superb and their response to my emails meant that I will remain a customer. Here is the result of both GEC and DLT's effort.
