Common courtesy

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joeradza said:
No need to reply to this because I just wanted to quickly rant. Last week I sold five knives on the exchange. All were shipped and delivered within three days and not one acknowledgement of receipt. The ignore list grows.
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I can't stand it either. I'll usually send a follow up with a "Did you get your knife?". I think it's only courteous to let the seller, who carefully and safely packaged your knife up for you and went to the post office to mail it, know that you got it safe and sound.
 
Agreed it is frustrating ... I try to just leave a note after the knife has been delivered and ask if they received the knife and everything was good ...

I always notify the seller when I get the knife and look it over to let him know it is safe on my end and thank you ...

and after the deal is finished saying something like ... "I'm going to leave you positive feedback now ... I hope you'll do the same"
 
Unfortunately, it seems to be the way the world is evolving any more. Ever been in a store isle trying to find what you're looking for and some mid-aged person walks right between you and what you're looking at without so much as an "excuse me"? It's not just the younger generation either. Some lady in her 40s did that to me today. I can only imagine that her children are being raised to do the same thing.
 
on_the_edge said:
Unfortunately, it seems to be the way the world is evolving any more. Ever been in a store isle trying to find what you're looking for and some mid-aged person walks right between you and what you're looking at without so much as an "excuse me"? It's not just the younger generation either. Some lady in her 40s did that to me today. I can only imagine that her children are being raised to do the same thing.
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Let me tell you, as someone who has worked retail for 5 years now, the older generations are usually MUCH ruder than the younger. Especially the ones who have obviously never worked any kind of service job. Obviously this isnt accurate every time, but you get me.


Now on topic, i feel like the ignore list is a bit much for something like this, but i get it. Some people just arent very social, but not acknowledging you received the knife is going a bit too far. Its like one string of words and you're done.
 
I always acknowledge reception of, and satisfaction with, a purchase. But, I generally won't chase a purchaser, to whom I've sold an item, for an acknowledgement of safe delivery. If I don't hear from them in a timely manner, and after a tracking number confirms delivery as being completed, I assume all is well. Also, if I receive no positive acknowlegement, I can't offer positive buyer feedback.
 
Yeah, I don't mind it if I don't get feedback, that's just how it goes, but I would be annoyed/frustrated to not get some contact confirming receipt of the item. I suspect there are many that look at the exchange as simply buying something on the internet and don't put any greater consideration into it than they would when buying from Amazon. I, and many others, see it very differently. Ah, well, not much you can do except use the ignore function.
 
You guys crack me up talking about rude middle-aged and old people. Rudeness is rampant across all generations today...period! I was raised to be polite and my 23 year old Son grew up learning by the example his Mother and I gave him so today he is a polite and courteous person.

I have bought several knives on here and always reach out to the seller/maker the day it arrives to compliment the work and share feedback, several have not returned the feedback and I will no longer buy from them...simple, we all have choices to make.
 
Here's what I do, and it works most of the time.
Send picture of the package with the tracking number.
Sent picture of the acceptance receipt with a request to let me know when they get the package.
Confirm they are happy with the deal before spending their money.
 
I certainly appreciate it when someone confirms they got the package and are satisfied with the deal. It tells me the deal is complete and the money is mine to spend, as well as them being satisfied. I do think a couple things play into their not doing so.
1. They may feel that with tracking you are fully aware of them getting the item, and would say something if there were a problem.
2. They have very busy and hectic lives and responding just gets lost. 1st delayed then forgotten.
I don't put them on ignore lists for it, nor do I chase them. They have already been asked once to confirm delivery, I see no reason to ask twice.
 
Life’s too short to be upset about these little things! I agree people of all ages are very rude these days! Can’t let that get to you either, I always say excuse me and wait for acknowledgement before I interrupt or cut through and I hold the door for people! If they appreciate it, great! If not I go on my merry way and hope it bugs them they were not polite in return!
 
Peter Hartwig said:
I certainly appreciate it when someone confirms they got the package and are satisfied with the deal. It tells me the deal is complete and the money is mine to spend, as well as them being satisfied. I do think a couple things play into their not doing so.
1. They may feel that with tracking you are fully aware of them getting the item, and would say something if there were a problem.
2. They have very busy and hectic lives and responding just gets lost. 1st delayed then forgotten.
I don't put them on ignore lists for it, nor do I chase them. They have already been asked once to confirm delivery, I see no reason to ask twice.
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This...I'm not going to waste anyone's time with a message that says the same thing USPS is telling you, if there is something wrong I'll let you know.
 
Peter Hartwig said:
I certainly appreciate it when someone confirms they got the package and are satisfied with the deal. It tells me the deal is complete and the money is mine to spend, as well as them being satisfied. I do think a couple things play into their not doing so.
1. They may feel that with tracking you are fully aware of them getting the item, and would say something if there were a problem.
2. They have very busy and hectic lives and responding just gets lost. 1st delayed then forgotten.
I don't put them on ignore lists for it, nor do I chase them. They have already been asked once to confirm delivery, I see no reason to ask twice.
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^ THIS... :) Not to be contrary GermanyChris, but it is good to know that the recipient considers this a good and done deal. Besides - you aren't wasting my time filling me in - by sending me an AOK note - you've saved me the time of needing to get out the tracking number myself and track the package status on the web.

Not a deal breaker or anything I lose sleep over but I agree with the sentiment that a receipt acknowledgement from the actual receiver is thoughtful and classy and makes the entire process more fun. Just sayin'.

Ray
 
jbmonkey said:
I'm pretty good at following up with a got it, all is good, thank you, and a left positive feedback for them. so the seller can move on without bothers and wondering, etc.
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I'm the same way. It takes all of 13.648 seconds to do. It's not so hard is it? A little common courtesy goes a long way in my book!
 
joeradza said:
No need to reply to this because I just wanted to quickly rant. Last week I sold five knives on the exchange. All were shipped and delivered within three days and not one acknowledgement of receipt. The ignore list grows.
Click to expand...

Alan that irritates me too, as well as folks that don't leave feedback . My feedback profile shows I've received I think around 76 positive feedback scores or somewhere there about and the real number is well over 100.
Also I recently bought a Case Teardrop from you and could not be happier with the deal so why would I not take 5 minutes and send a PM or email to let you I got it and was happy then leave feedback. Just some lazy people out there I guess.
 
There are people that do not know how to leave feedback. I just recently learned the new system, by helping a buyer figure it out. Not everyone is extremely computer literate.
Apple screens have a padlock icon where the url is supposed to be, and you cannot even see the url until you click on that lock.
 
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I always follow up, whether I'm the seller in which case there's more following up to ensure complete satisfaction, or even as the buyer I let the seller know that all was A-Okay even when the seller fails to do a courtesy follow up.

I do realize that some folks are not as regimented or as methodic as others by being too busy or otherwise, but no matter what, whether one's the buyer or the seller, don't make your transaction partner feel like you're doing them a favor!
 
When I buy something online from a retailer, I don’t communicate any further unless there’s an issue. I see things differently here, because I consider places like this as a community. It’s not unreasonable to expect short and simple communication acknowledging receipt and satistisfaction. I’ll bet you would hear from someone PDQ if there were issues. Sure...We both know when a tracked shipment arrives, but good and timely communication builds trust and encourages future transactions.
 
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