Common courtesy

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cigarrodog said:
When I buy something online from a retailer, I don’t communicate any further unless there’s an issue. I see things differently here, because I consider places like this as a community. It’s not unreasonable to expect short and simple communication acknowledging receipt and satistisfaction. I’ll bet you would hear from someone PDQ if there were issues. Sure...We both know when a tracked shipment arrives, but good and timely communication builds trust and encourages future transactions.
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These are the thoughts that I wanted to express but couldn't get put together in a succinct manner. Well said, and thank you :thumbsup:
 
I usually let people know when I've received a knife I purchased or traded for, as well as informing them that I'll leave positive feedback (assuming there's no issues). I will say though, I didn't always do this. In my early days on the forum, I wasn't aware of what was considered standard procedure, and so I never left any feedback nor asked for feedback. Even now, I sometimes forget to make contact with folks after sending them a knife or receiving one myself. I have a rather busy schedule, with work and other hobbies and obligations, and with the amount of knives I have coming and going (I have had up to 15 knives going in and out in a single month, whether from bladeforums or elsewhere), I lose track sometimes.

So, yes, I agree that reception confirmation and leaving feedback is a courtesy. But I generally don't mind if people never get back to me after a transaction; it's not a big deal, and I'm guilty of it myself on occasion.
 
This thread cracks me up. Much ado about nothing. You'll know if the buyer doesn't receive the knife, or if he's unsatisfied with the deal. And those complaining about the rudeness of the "older generation ", how many of you send a written thank you in the snail mail for gifts you've received? That question is related to the OP's topic.
 
Im guilty of not following up unless someone explicitly asks or if somethings wrong. I just thought not to bother someone etc. Looks like i have to work on getting better at it. But i do try to just see how someones hunting season or fishing is going if i have talked to them in the past about it.
 
leghog said:
This thread cracks me up. Much ado about nothing. You'll know if the buyer doesn't receive the knife, or if he's unsatisfied with the deal. And those complaining about the rudeness of the "older generation ", how many of you send a written thank you in the snail mail for gifts you've received? That question is related to the OP's topic.
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According to PayPal, a dispute could be filed within 180 days. I’d rather know the person is happy within a few days of receipt, rather than find out a month or so later that they’re not. Especially after I’ve probably used the funds for another purchase. While an extreme example, it does happen and has been documented in the GB&U.

As for the written notes after receiving gifts, that has nothing to do with buying and selling on the exchange (the OP specifically said he sold knives) and the OP never mentioned anything about gifts, or any generation. Why use notes and snail mail when the forum has an instantaneous way to leave a message and feedback?
 
Man don’t get me started

Every time I sell I let the buyer know ASAP that I got the money and thank you, when I’ll ship the item & the tracking number. When I buy I let the seller know I got it.

I mean come on. In this day an age with a lot of people seemily having a cellphone “glued” to there hand and on it 20 hrs a day texting or talking to someone. How difficult is it to send 4 little words “thanks I got it”
You can darn sure bet you’d hear if it wasn’t EXACTLY as you described it in you ad.
But as already stated it’s not just here.
Courtesy, politeness and respect are things of the past and it’s everywhere.

I’m just an old dinosaur I guess
But not so old that I don’t fondly remember how things used to be

Rant over

Vr
Mark T.
 
stonesell said:
There are people that do not know how to leave feedback. I just recently learned the new system, by helping a buyer figure it out. Not everyone is extremely computer literate.
Apple screens have a padlock icon where the url is supposed to be, and you cannot even see the url until you click on that lock.
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Feedback is another thing. All I was asking for was an acknowledgement.

Lance Leon said:
I usually let people know when I've received a knife I purchased or traded for, as well as informing them that I'll leave positive feedback (assuming there's no issues). I will say though, I didn't always do this. In my early days on the forum, I wasn't aware of what was considered standard procedure, and so I never left any feedback nor asked for feedback. Even now, I sometimes forget to make contact with folks after sending them a knife or receiving one myself. I have a rather busy schedule, with work and other hobbies and obligations, and with the amount of knives I have coming and going (I have had up to 15 knives going in and out in a single month, whether from bladeforums or elsewhere), I lose track sometimes.

So, yes, I agree that reception confirmation and leaving feedback is a courtesy. But I generally don't mind if people never get back to me after a transaction; it's not a big deal, and I'm guilty of it myself on occasion.
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But not too busy to buy or sell those 15 knives a month.
leghog said:
This thread cracks me up. Much ado about nothing. You'll know if the buyer doesn't receive the knife, or if he's unsatisfied with the deal. And those complaining about the rudeness of the "older generation ", how many of you send a written thank you in the snail mail for gifts you've received? That question is related to the OP's topic.
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Just watch the crying when I sell another knife and don't respond to someone who posts.
 
Unfortunately this seems to be the norm now. Always feels like the deal is unfinished in these cases.
 
joeradza said:
Feedback is another thing. All I was asking for was an acknowledgement.


But not too busy to buy or sell those 15 knives a month.

Just watch the crying when I sell another knife and don't respond to someone who posts.
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Like I said man, it's hard to keep track of things. I try my best and do so for most transactions, but if one or two slip past me, I don't really consider it that big a deal. I apologize to you and anyone else that this might irritate.
 
cigarrodog said:
When I buy something online from a retailer, I don’t communicate any further unless there’s an issue. I see things differently here, because I consider places like this as a community. It’s not unreasonable to expect short and simple communication acknowledging receipt and satistisfaction. I’ll bet you would hear from someone PDQ if there were issues. Sure...We both know when a tracked shipment arrives, but good and timely communication builds trust and encourages future transactions.
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May all come down to how the individual views the forum-as a community and friends or just a place to buy and sell things-seems to come up in a number of topics and we don't all seem to be on the same page on this.
 
I do enjoy hearing back from buyers, and knowing that they were happy with the purchase. If they do not communicate anything after receipt of the knife, I have never tried to initiate further communication. Mostly, I just assume that they are satisfied, and probably too busy to give further attention to the matter.
 
Peter Hartwig said:
May all come down to how the individual views the forum-as a community and friends or just a place to buy and sell things-seems to come up in a number of topics and we don't all seem to be on the same page on this.
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Another POV. If this truly is a community then shouldn't minor annoyances like failing to acknowledge every reception be acceptable ? We should be able to cut a little slack for a fellow communitarian no?

As my good friend Leonard Cohen once wrote, "here's to the few who forgive what you do and the fewer who don't even care..."
 
Part of the issue with me, when selling an item, is that I'm usually freeing up funds for another shiny sharp toy.

I want to be able to know when I can actually use the slush fund for toys. I don't feel good buying another item, until I know the buyer has the item and is satisfied.


That said, I did receive a nice custom, and I did not notify the seller I had received it, and was satisfied until later that night, because I was busy, and distracted. Though, it was signature required, so the seller had notification that way. I did apologize for not giving him immediate notice.
 
Bigfattyt said:
Part of the issue with me, when selling an item, is that I'm usually freeing up funds for another shiny sharp toy.

I want to be able to know when I can actually use the slush fund for toys. I don't feel good buying another item, until I know the buyer has the item and is satisfied.


That said, I did receive a nice custom, and I did not notify the seller I had received it, and was satisfied until later that night, because I was busy, and distracted. Though, it was signature required, so the seller had notification that way. I did apologize for not giving him immediate notice.
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Nothing wrong with being busy/distracted. Notification does not have to be right away (though that is always what I strive for), but can be within a reasonable period of time. Some may view dealing with me as a PITA, but I ask a buyer to let me know when PP is sent (so I don't have to constantly check it and once I do, I will know if it was sent to the wrong address, which HAS happened) and to let me know when they get the knife AND are satisfied with it (those being two separate things). In return, I let them know I have received funds. I also let them know the tracking AND that the package is on the way (again, two separate things), or that an item has been received if I am the buyer. I think it just makes sense to communicate well whether you're being courteous in your eyes or you think you are bugging the seller when tracking shows you have received the knife. Good two-way communication lessens the chances of potential issues arising.
 
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JohnWE said:
Another POV. If this truly is a community then shouldn't minor annoyances like failing to acknowledge every reception be acceptable ? We should be able to cut a little slack for a fellow communitarian no?

As my good friend Leonard Cohen once wrote, "here's to the few who forgive what you do and the fewer who don't even care..."
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Forgiving almost seems like too strong a word, but forgiving the individual never stopped me from complaining on the broader subject :)

Bottom line-good communication throughout the transaction makes the deal go much smoother & gets better results for both parties. I like for both parties to know exactly(as possible) what is happening from start to end.
 
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leghog said:
This thread cracks me up. Much ado about nothing. You'll know if the buyer doesn't receive the knife, or if he's unsatisfied with the deal. And those complaining about the rudeness of the "older generation ", how many of you send a written thank you in the snail mail for gifts you've received? That question is related to the OP's topic.
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If you view this as "much ado about nothing", then you're one of those that lack the common courtesy that we are talking about here.
 
I haven't been a part of this community nearly as long as many others but in the dealings I have had on the exchange:

- As a buyer I email/PM the seller to let them know that I received and I am happy with the condition.

- As a seller I follow the tracking number and when I see the item has been delivered I proactively email/PM the buyer to verify that their new item arrived undamaged and and that they are satisfied with the transaction.

It has worked out for me so far.
 
joeradza said:
No need to reply to this because I just wanted to quickly rant. Last week I sold five knives on the exchange. All were shipped and delivered within three days and not one acknowledgement of receipt. The ignore list grows.
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Just leave the buyer negative feedback and state why.
If it's such a big deal for you to not hear 'Ah gawtcher naf inna mayul!' that you're willing to put someone (who didnt cause you problems or tie up your money or goods with drama otherwise) on the blocklist, use the feedback mechanism given to you to warn others their transaction with the person may be as bad for them as it was for you. Clearly, you dont come across as though you're 'satisfied with the deal' without that final email.
Maybe?
Or if its a huge deal to you, ride that tracking info for yourself. Nobody is stopping you from putting that number in your own browser to see what's up. Before you say "it's not my responsiblablabla", stop and think about who's whining about what and why. If you want the info, you can retrieve it yourself. Remember, you troubled yourself to: post item for sale (likely in a few forums, cross posting is popular here), execute a deal with more than a few communications between yourself and the buyer, arrange payment thru third party services, pack the item, and ship the item. Why not just make sure it got there after a week, too? Hell, have usps send you delivery confirmation. They do that these days, I dun bin told.
Otherwise, hike your own hike - always send YOUR thank you note and feel all warm and squishy inside because you're 'better' than those rubes who didnt acknowledge you in the past. Or whatever your deal is.
It's unlikely that you have anything the knife world can't live without or doesn't have an extra few of, so ignore away if that works better for you.
 
AndreLinoge AndreLinoge Oh good someone who really belongs on an ignore list. You have way too much time on your hands to be criticizing me. Since it's obvious english isn't your primary language, I'll apologize if I misinterpreted you.
 
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