Company Store: Factory Seconds?

I'm pretty much a sharpen it yourself kind of guy. With hunting season coming I'd sit down and get a good edge that I could maintain with regular touch-ups. It still stinks to get one that's not just right.
 
It sounds like it might be left over buffing compound from the final stropping of the edge. . . Take a little WD-40 to it and see if it doesn't just come right off. . . . If not, send it back after hunting season and we'll make it right. . . We'll also cover your shipping and handling fees. . .

Thanks,

Jerry



.

Let's see another knife company make an offer like that!:eek:
 
It sounds like it might be left over buffing compound from the final stropping of the edge. . . Take a little WD-40 to it and see if it doesn't just come right off. . . . If not, send it back after hunting season and we'll make it right. . . We'll also cover your shipping and handling fees. . .

Thanks,

Jerry



.

Jerry,

I truly appreciate your offer!

I'm going to think about it for a week (while I take my old Dozier hunting), but it might make more sense for me to reprofile the GW myself.

Either way -- thank you!
 
It sounds like it might be left over buffing compound from the final stropping of the edge. . . Take a little WD-40 to it and see if it doesn't just come right off. . . . If not, send it back after hunting season and we'll make it right. . . We'll also cover your shipping and handling fees. . .

Thanks,

Jerry



.



Class act. You rock!
 
Eventually you are going to need to resharpen your own knives. Why not invest in some time to learn to sharpen properly. Part of the fun in owning great knives is sharpening them to become scary sharp.

I've never bought this argument, especially on expensive knives. It's like buying a new car with bald tires. Sure, I'm gonna have to replace them at some time, but it should come ready to go. I want my knife to be sharp out of the box, not after 10 minutes of sharpening. If it's dull from the factory, it's not a finished product.

After all, that is part of what I'm paying for - a sharp edge. If the maker can't get it sharp why would I think I can?:confused:

I find sharpening very frustrating and not fun at all, btw.

This isn't targeted at Busse knives, just the comment about needing to sharpen it anyways. Almost all my Busse, Swamp Rat, and ScrapYard's are shaving sharp when I get them.

I'm always amazed by Jerry's customer service.:thumbup:
 
I've never bought this argument, especially on expensive knives. It's like buying a new car with bald tires. Sure, I'm gonna have to replace them at some time, but it should come ready to go. I want my knife to be sharp out of the box, not after 10 minutes of sharpening. If it's dull from the factory, it's not a finished product.

After all, that is part of what I'm paying for - a sharp edge. If the maker can't get it sharp why would I think I can?:confused:

I find sharpening very frustrating and not fun at all, btw.

This isn't targeted at Busse knives, just the comment about needing to sharpen it anyways. Almost all my Busse, Swamp Rat, and ScrapYard's are shaving sharp when I get them.

I'm always amazed by Jerry's customer service.:thumbup:


I thoroughly agree with you, Tedwca. Is a sharp edge on a $400 Busse knife asking too much? Of the dozen or so Busse's that I've had recently, only one came was an edge that could reasonably be called sharp.

Now I know people will jump in and say just send it back to the shop. But I think this misses the point. To continue with your car with balled tires analogy, I don't think people would be so happy if they had to take time off and pay to have the car shipped back to get the tires it should have had in the first place. Not to mention the time lost waiting without the product. I don't think many would be proclaiming the great customer service that they received under these conditions.

My $0.02
 
All my Busse's have been shaving sharp, I would even let Porkducci shave me with one. What a knife, what a warranty, what a stud. :thumbup:

Not to mention the Beaver :o
 
thourot.jpg
 
Take it to the local knife shop and have them sharpen it, they sharpen just like any other knife and send Busse the bill....


You save time and have a sharp knife to hunt with, Busse saves the shipping...everyobe is good to go :)
 
When I started reading this thread I was just waiting for Jerry's post.

Busse is an amazing company

It's a real pleasure to deal with Busse. Not only do they have great people and amazing customer service. They also SELL KNIVES
What could be better than that?
 
The knives I get from Skunk look like he took them on his last camping trip, but I usually get a chop stick and a wine bottle cork or something, so it works out. The Busse warrantee is still good, so I don't worry too much. ;)
 
What was the number of the inspector on the knife?
Let's find them and....
BURN THEM!!!!!;)
(TM knifeaddict)
f3bc28fac47f54a727d7d9f31f5d1c80.jpg
 
I thoroughly agree with you, Tedwca. Is a sharp edge on a $400 Busse knife asking too much? Of the dozen or so Busse's that I've had recently, only one came was an edge that could reasonably be called sharp.

Now I know people will jump in and say just send it back to the shop. But I think this misses the point. To continue with your car with balled tires analogy, I don't think people would be so happy if they had to take time off and pay to have the car shipped back to get the tires it should have had in the first place. Not to mention the time lost waiting without the product. I don't think many would be proclaiming the great customer service that they received under these conditions.

My $0.02

Yes, I agree that the knives should come sharp. In this case the knife was sharp but just the tip needed some work. A inspector obviously overlooked this minor mistake. So instead of wasting time sending the knife back and forth and wait 2 weeks..... why not just sharpen it and be done with it. I know that Jerry will make it right but is it really worth the trouble to send the knife back and wait for a new one when all it takes is a little sharpening. This is especially true when the said person will be taking it on a hunting trip very very soon.

If you use your knife you will eventually have to sharpen it. Period! No But's and If's about it! A Collector or safe queen is a different matter. If you use your knife which said person plans to do then learn to sharpen. I am curious.... do you guys ever sharpen your user knives or do you let them get dull and then send it back to the factory for sharpening?

Personally, I feel that a knife owner/enthusiast should learn to sharpen their own knives.

When your new car runs low on gas do you refill the gas tank? When the fluids run out or the tires get bald do you change them by doing basic maintenance or do you send it back to the factory and have them do it for you. A knife just like any other tools require basic maintenance to perform optimally. Sharpening to me is just basic maintenance that I need to do for my knife if I want it to continue cutting efficiently.

BTW, the definition of sharp is different for everyone. Most of the Busses I get are decently sharp. I prefer to put my own scary sharp edges on them. I have even requested that they not sharpen my knife in the past so that I can put on my own preferred edge.
 
I.........ahhhh screw it! I'm too freakingass tired to get up on my soap box. :grumpy:

I think Flatlander said best...."Busse, knives you swear by, not at!"

Congrats on your new Busse kevral, hope you stick around to find out what "its" all about here. Good luck with your "old Dozier " on your hunting trip. Sure hope it doesn't let you down....... then again you wouldn't need "hope" if you were carring a Busse. INFI never lets you down!!! :thumbup:
 
Just me Solstice, but spouting off about a Dozier and hopeing it doesn't let him down doesn't help the man and probably won't earn you alot of points with anyone. Dozier makes some of the finest hard-working, edge-holding knives around, and they definatly rank up with the likes of Busse products anyday.

Just my .$02

And yes, I own more Busse then Dozier myself. Just saying its never good to put another down to bring yourself up...
 
With a knife in this price range (300 USD when I've paid shipping and socialist import taxes, although that's none of Busse's fault), and with this kind of reputation, I feel that I shouldn't have to sharpen the knife before I use it.

I do know how to sharpen knives (sort of), but I do it real slow and find it a pain. I'm also not 100% competent at sharpening the very tip. Reprofiling this knife is probably going to take me a couple of hours -- and that's if I *don't* mess up the tip in the process.
 
Take it to the local knife shop and have them sharpen it, they sharpen just like any other knife and send Busse the bill....
I'm in the capital of Norway, and there's no such shop.

There are hardware stores with underpaid students who sharpen scissors and axes, and there are sports stores with underpaid students who sharpen ice skates. I'm not taking the Busse to either.
 
I'm in the capital of Norway, and there's no such shop.

There are hardware stores with underpaid students who sharpen scissors and axes, and there are sports stores with underpaid students who sharpen ice skates. I'm not taking the Busse to either.

hahaha... there is no way in hell I would let anyone of those folks touch any of my knives either. Smart choice on your end :D

In all seriousness, I know that it sucks to get something that is not perfect when it is suppose to be. That knife should not have left the shop in the first place but mistakes do happen. Jerry's warranty is rock solid and he offered to take care of the shipping to replace the knife which in my opinion is very generous. You should take him up on that offer if you do not want to sharpen the knife. If you feel up to the task then by all means go ahead and sharpen it.

I still stand by my position that knife users should invest a little time to learn how to sharpen their own knives for their own sake.
 
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