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CRK&T Customer Service

Feedback: 3 / 0 / 0
Joined
Apr 10, 1999
Messages
81
Gotta give a thumbs up to CRKT customer service. I have a black ripple, and lost the screws (yes, all of them) and the clip. Sent an email asking for replacement cost and shipping. I just received an email telling me that it was covered under warranty, and that they were sending replacement parts and covering the shipping. Just after receiving that email, I got another telling me that the parts had already shipped. This is my first experience with customer service for any of the knives I own, and I hope that if I must go through this again, the are as professional and courteous as CRK&T.

Lance
 
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