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crks warranty department leaves a bit to be desired

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spydusse said:
And yes if you read my posts you would see I said evidence is still evident. Also I did notice their manufacturing that's why I bought one even though I have spydies in a variety of steels that will hold an edge longer. Is what you are trying to say isthat crk huma employees are perfect and not capable of a flaw on a hand ground knife??????????
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It seems to me you think CRK's are not worth it, that's not a difficult equation to solve then!
 
spydusse said:
And yes if you read my posts you would see I said evidence is still evident. Also I did notice their manufacturing that's why I bought one even though I have spydies in a variety of steels that will hold an edge longer. Is what you are trying to say is that crk "human" employees are perfect and not capable of a flaw on a hand ground knife??????????
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I took the liberty of correcting that word human - ya know, not capable of perfection? A lot of you guys have been real bullies in this thread. Maybe this was the OP's grail knife, so what of it?

I was actually told this very thing about a grind problem with one of my Sebenzas "it is impossible, there's no possible way a knife could leave this shop without spotting (my grind problem) that. No way. The only problem we've ever had was an occasional stiff lock bar." Quote and unquote from the horse's mouth (in an attempted telephone beat down).

Crimsontideshooter's was blown out last week and accused of flicking his knife open when he sent it in for lockup problems http://www.bladeforums.com/forums/showthread.php/885555-Strider-vs-Sebenza?p=10039519#post10039519 Posts 33 & 39

Now Spydusse has a grind problem which as I posted earlier is interpreted as him screwing up the blade and putting it out of warranty, when the only way the bulky spot could be uncovered was by finding it after 3 days of ownership and use, then spotting it on the Sharpmaker.

cziv said:
I just skimmed over this thread again and I don't see how spydusse can possibly have known that the edge was out of spec. in the 3 days it was used at the nursery.

I mean what are we supposed to do when we get a new knife, other that give it a good inspection. It obviously looked fine as it's never mentioned until he attempted to sharpen it and found a spot that he claims was larger than the 40* setting on the Sharpmaker.

At that point according to CRK, the knife has already been altered and isn't liable for replacement of the blade. This makes me curious as it's kind of a Catch 22. Knife has a spot near the tip that's over 40* inclusive, owner finds this out while sharpening the blade and encounters this spot - then the blade is no longer warranteed because it's been on the sharpmaker.

How is someone supposed to spot a problem like this in advance of the touching up process? Just wondering? Is there some tool that the rest of the forum knows about beside me, that gives this information in advance so that the warranty can be used? :confused:
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So no one is helped in warranty issues with CRK and nobody can see that this is wrong. I'm outta here since I find this environment unacceptable and divisive to owner/members. If the shoe fits wear it, to constructive posters, my apologies.
 
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People make mistakes. Whoever did the bevel on my knife made a mistake. I made a mistake by not just sending the knife right back . Problems arise when people/companies think they make no mistakes and from what i gather from other threads with crk issues is just that.you flicked that knife 1000 time, even though forumee swears he didn't. How did we know problem was there before you tried to fix,ummm cause you can still see the very wide factory edge in area I speak off,these are just some examples.I understand they have quality manufacturing awards, Ive seen flawless products from them but maybe these are the root of why it is so hard for people to believe one just so happens to turn out to be less then perfect.
 
spydusse said:
crk has the knife right now, if they return old blade with new blade I will
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Perhaps they could still do the re-grind on the original blade so you can have a beater blade and use the newer one for dress occasions? Just a thought since you will have two blades :)
 
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Would you prefer we talk about Tony Romo? Is someone forcing you to view this thread against your will if so just type" fourth quarter" somewhere in your next post and the authorities will be alerted
 
What's the difference between the Dallas Cowboys and $1?






You get 4 quarters from a dollar. I know, I know :D
 
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i feel like having a glass of wine and maybe a few slices of cheese.

If I was in your shoes, I would let them fix the original blade for free...isnt that what you want?? a new hand ground blade from CRK...free of charge.

or do you have some other intent from this post?
 
=Voodoo= said:
i feel like having a glass of wine and maybe a few slices of cheese.

If I was in your shoes, I would let them fix the original blade for free...isnt that what you want?? a new hand ground blade from CRK...free of charge.

or do you have some other intent from this post?
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reading comprehension really is lacking in this country
 
spydusse said:
reading comprehension really is lacking in this country
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hehe.

Think six pages of responses is pretty high even if someone is interested in the OP, dont doubt that many just skim and skip.

No need for me to respond to the OP as I think things originally settled down a bit like 4 pages ago /shrug =P
 
I just don't like someone implying that I have malicious intent to dam the crk company when if you read through the posts you would see this just isn't true.honestly im done with it at this point , ill be paying 130 for a new blade and in the end its a lesson learned . I just find its hard not to respond to a comment directed at me sooo the thread continues. I guess I could just close but then again I don't like stripping anyone of the chance to respond to something I said to them or about anything.
 
I didn't read all 5 pages, but maybe I can lend some helpful advice that works for me.

I owned a Sharpmaker and currently own an Edge Pro 4. I am also reluctant to reprofile a brand new knife on the Edge Pro.

Invest in a good leather strop. You can maintain a factory edge at razor sharp levels for a long time without reprofiling. Here is my setup, it is a walnut and leather strop, with green stropping compound and it was made by mr2blue here on the forums.

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5.56 said:
I didn't read all 5 pages, but maybe I can lend some helpful advice that works for me.

I owned a Sharpmaker and currently own an Edge Pro 4. I am also reluctant to reprofile a brand new knife on the Edge Pro.

Invest in a good leather strop. You can maintain a factory edge at razor sharp levels for a long time without reprofiling. Here is my setup, it is a walnut and leather strop, with green stropping compound and it was made by mr2blue here on the forums.
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Has that one been edgepro'ed Rob or just stropped? Wondered?
 
5.56 said:
It's been EP'd.

It is the only picture of my strop that I have though. ;)

:)
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That's a nice strop man. mr2blue sold me 2 paddle strops - pretty wood but not much working surface. :rolleyes:

BTW, I stropped my Sebenza 21 S35VN tonight and it's shving sharp - still! Hasn't seen a hone in approx. 3 months I've had it but hasn't been used much. I thought it might like the attention. :)
 
spydusse said:
reading comprehension really is lacking in this country
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So is spelling? ;) :D

spydusse said:
I just don't like someone implying that I have malicious intent to dam the crk company when if you read through the posts you would see this just isn't true.honestly im done with it at this point , ill be paying 130 for a new blade and in the end its a lesson learned . I just find its hard not to respond to a comment directed at me sooo the thread continues. I guess I could just close but then again I don't like stripping anyone of the chance to respond to something I said to them or about anything.
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