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Defense Knife and Tool
- Thread starter X379
- Start date
Defense Knife and Tool I ordered a Boker EFK Dagger on-line Wed. morning and it shipped that afternoon via UPS with a tracking number that was emailed to me. Another good dealer added to my list
Thank you, X379.
We're also here in the Exchange area of Blade Forums at your service.
- Joined
- Feb 21, 2008
- Messages
- 449
Just bumping this thread to say I have also had very good experiences with Defense Knife and Tool. :thumbup:
Great prices, fast shipping, no nonsense. Great for people in CA as they ship from somewhere in So Cal, but there is no sales tax.
The packaging is discreet too, for those who may be concerned. It does not say "knife" or "defense" or anything at all that might raise an eyebrow from non knife knuts.
Great prices, fast shipping, no nonsense. Great for people in CA as they ship from somewhere in So Cal, but there is no sales tax.
The packaging is discreet too, for those who may be concerned. It does not say "knife" or "defense" or anything at all that might raise an eyebrow from non knife knuts. - Joined
- Mar 4, 2009
- Messages
- 1
I placed an order on the 21st of February and havent received anything yet. I saw their shipping map and should have received it by now. I have left voice mails and sent emails but have not gotten any feedback. What's going on. Is the company still alive? Or do they not think too highly about their customer service? Please let me know what's going on.
Thanks
Thanks
- Joined
- Apr 13, 2009
- Messages
- 1
I'm having a similar issue, was yours ever resolved?
- Joined
- Sep 14, 2009
- Messages
- 4
I placed an order on Monday (11-09-2009).
Wish I had read these post before dealing with this company.
Have not tried E-mailing (easier to ignore than a phone call).
When you call the Contact number (cell phone???) you only get a recording.
I this day of identity fraud, it make you very nervous!!!
Wish I had read these post before dealing with this company.
Have not tried E-mailing (easier to ignore than a phone call).
When you call the Contact number (cell phone???) you only get a recording.
I this day of identity fraud, it make you very nervous!!!
- Joined
- Sep 14, 2009
- Messages
- 4
Feedback on webpage listed below.
http://www.resellerratings.com/store/Defense_Knife_and_Tool_TM
Very Dissatisfied
Reviewer: dondient
Click Here to See the Profile for dondient
3/10/09 11:06 PM
WARNING! DO NOT PURCHASE FROM THIS SOURCE!! I purchase several times per day every day of the week from the internet and have for years. In these hundreds of transactions I have NEVER found a poorer example of e-tailing. These guys suck big time. Stay away from Defense Knife and Tool TM.
They were VERY slow to notify me of the shipping information (14+ days when I ordered it expedited freight). The tracking number they sent was wrong and the package was sent to Washington DC not to my office on the West Coast. I tried to telephone their customer (no) service line over 27 times over 3 weeks and got a recording most of the time stating that they would call me back messages were always left. I emailed their customer (no) service department 64 times and go not one reply,
When the package arrived I was charged a higher amount than what was on the web site AND THEY SENT THE WRONG ITEMS. They have still not responded to any inquiry but fortunately the Manufacturer will make it right ( Thank you Laughing Rabbit; mfg of Photon lights.
These guys are the type that give e-tailers a bad name. Stay away from Defense Knife and Tool TM.
http://www.resellerratings.com/store/Defense_Knife_and_Tool_TM
Very Dissatisfied
Reviewer: dondient
Click Here to See the Profile for dondient
3/10/09 11:06 PM
WARNING! DO NOT PURCHASE FROM THIS SOURCE!! I purchase several times per day every day of the week from the internet and have for years. In these hundreds of transactions I have NEVER found a poorer example of e-tailing. These guys suck big time. Stay away from Defense Knife and Tool TM.
They were VERY slow to notify me of the shipping information (14+ days when I ordered it expedited freight). The tracking number they sent was wrong and the package was sent to Washington DC not to my office on the West Coast. I tried to telephone their customer (no) service line over 27 times over 3 weeks and got a recording most of the time stating that they would call me back messages were always left. I emailed their customer (no) service department 64 times and go not one reply,
When the package arrived I was charged a higher amount than what was on the web site AND THEY SENT THE WRONG ITEMS. They have still not responded to any inquiry but fortunately the Manufacturer will make it right ( Thank you Laughing Rabbit; mfg of Photon lights.
These guys are the type that give e-tailers a bad name. Stay away from Defense Knife and Tool TM.
- Joined
- Oct 13, 2009
- Messages
- 14
Sorry to hear all this. dave was good to me more than once. He even shipped to me before rec. my money orders. The only bad i can say is they nailed me on two diff. orders for 20.00 shipping! is there anyone else with comparable retail prices out there?