I just found this thread. I remember this fiasco and it still makes me nervous every time I ship a high dollar knife that something will happen en route. Just because you insure and track the package doesn't mean it will necessarily make it there. This was a 4 month headache and I hope I never have to go through something like this again.
The knife was shipped to Oregon but was never signed for at the destination address.
I followed the tracking log as it traveled. It made it to the PO in Oregon and then "Out for Delivery" in the destination city. After that, there was never any update on the status of the package.
I was told that the knife was received and went on my way. About a week or so later I get another email saying that it was never delivered.
Since there was no proof of delivery I filed an insurance claim on the BMe. Months later, after jumping through more hoops than a pack of trained dogs, I received the claim and reimbursed suppertramp.