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Ebay knife purchase not as describe, what should I do?
- Thread starter litetech
- Start date
I read the ebay listing. I would communicate to the seller. Send the pics you posted. Explain how nicks in the edge don't match the description, albeit a sparse description for a $300 knife. I reckon they should see the problem. But maybe the seller ain't as into knives as people here are and/or didn't notice the damage? Not that its much of an excuse. I would definitely talk to them about it and if they blow you off i say deal with the eBay people. You could sharpen the nicks out but you shouldn't have to for that price with that description. Keep us updated man
Yup, buyer has right to return as it is not "New" as defined by ebay. BUT- I've picked up vintage knives in considerably worse shape than that and cleaned it up easily. If I really really had to have that knife I'd keep it and clean it up. I always chuckle when an Ebay seller lists a knife that's been out of production for a few decades as "New" then states "no returns". That means the slightest indicatuion that it's not "new" as stringently defined by ebay is grounds for a full refund. Based on this Seller's feedback rating and willingness to refund I'd say he's not a slimebag by any means. People who deal in alot of used knives slip up sometimes.
wolfmann601
Gone, but not forgotton. RIP Ira.
- Joined
- Mar 12, 2001
- Messages
- 7,385
Question>>>>
The rust spots are insignificant and hurt nothing, yes?
Can't one say the same about the edge, we are knife knuts and repairing a chip on the edge should be a cake walk. Ten minutes in the hands of an expert and that knife would look better than new.
Yes??????????????
The rust spots are insignificant and hurt nothing, yes?
Can't one say the same about the edge, we are knife knuts and repairing a chip on the edge should be a cake walk. Ten minutes in the hands of an expert and that knife would look better than new.
Yes??????????????
I want to know the answer to that too. Does mint factory edge matter from collector standpoint? I am a hardcore gun collector, in gun collecting, every little thing that is not factory finish would damage collector value. In the world of knives collecting, is it the same?
Monofletch
Gold Member
- Joined
- Jan 14, 2010
- Messages
- 10,009
I say yes. When I buy a 'NEW' knife I expect pristine and clean. If I opened my new Bark River Bravo 1 and see someone used it to open a bag of corn curls and there is orange Cheese Doodle dust on the blade I would be pissed and not have that warm fuzzy feeling--even though it cleans up easily.
That knife can definitely be cleaned up. But whether it should be cleaned up or returned to the seller is entirely up to the Owner.
(In this case he chose to return it). Whether sharpening the blade would have an effect on collector value depends on Collector standards
level and age/historical value. In this case an Al Mar Sere from the 1980s is a commercial knife not so old, so I think it depends on
the individual collectors' standards.
- Joined
- Dec 22, 2013
- Messages
- 18
Ebay is overly protective of buyers and it really makes it rough on sellers. I sold an unlocked phone on ebay and 6 weeks after the sale, the buyer put in a not as described claim (saying it wasn't unlocked) and ebay honored it and reimbursed him and went after me for the funds. I had to appeal and explained that he probably wanted the latest model that just released or dropped it in a toilet or something. Ebay rightfully reversed the decision, but that gave me a lot of insight into the fact that buyers have all the power on ebay. Since I've felt comfortable making some large purchases on ebay, but I'm hesitant to sell on ebay.
I have a couple of ebay experiences just like this one. Each time the seller just wasn't a knife aficionado and just did not know any better. My solution was to communicate with the seller and explain my concerns considering what I paid. I told the seller I would be willing to clean up and fix the blade myself, but at a more reasonable price considering its condition and the fact that the description did not accurately reflect the condition. Each time the seller agreed and I kept the knife and got a partial refund. Some sellers are willing to do this rather than receiving the item back and re-listing it. However, if as a collector, you desired a mint or near mint example of a blade as it originally left the manufacturer, then yes a full refund should be expected.
- Joined
- Jun 16, 2003
- Messages
- 20,207
Every eBay sale page contains these words:
Sharpening out the chips reduces the collector value as it is no longer unsharpened.
He didn't deliver what he sold.
Always pay PayPal with a credit card so you have an additional line of defense.
This requires every seller to disclose all imperfections in the goods. In the case of a knife, edge chipping is a clear imperfection
Sharpening out the chips reduces the collector value as it is no longer unsharpened.
He didn't deliver what he sold.
Always pay PayPal with a credit card so you have an additional line of defense.
- Joined
- May 4, 2012
- Messages
- 1,806
I've been both seller and buyer since 2002, while I've experienced my share of issues early on, they rarely ever occur now.
The Ebay buyer protection policy/program is set up to protect buyers as it's more often sellers that misrepresent items, then buyers that purposely break/drop in toilet items etc. then ask for money back.
A seller needs to state very clearly, what's "functional" and alternatively what's not "functional" (as well as size, color etc. etc.) about any item that's for sale very clearly, which would result in not being able to "say not as described" buy a buyer.
An example: If the original auction stated very clearly what year and model a particular cell phone was then it's not possible to say it was an "old" model phone.
I personally would not sell a pre owned unlocked cell phone, just too potentially problematic for me.
In my seller options area, I have pre set to not allow buyers to place a bid if they have a history of bidding and then retracting their bid/s, which works like a charm automatically per each and every transaction.
And several other settings that allow me to sell trouble free from potentially dishonest buyers.
Additionally, I don't sell to countries that in the past proved to be a problem.
As far as 'buying'.... every single item I buy, before placing a bid, I ask the seller if the item comes from a "smoke free/pet free" home, as I don't want anything... from an article of clothing to a camera or anything else that reeks/stinks like cigarette/cigar smoke or are covered in animal hair.
After experiencing that once... it never occurred again after I make sure to ask.
Ebay is not a swap meet, not an outside flea market in a parking lot where you buy something and then have no recourse when it fails when you get it home.
I find Ebay to be a safe place to do business as long as you know and are aware of the "do's and don't's".
I've sold everything from $7,800 scrimshaw 1800's Ivory gambling chips, to a $1,100 ZT knife, rare vinyl records, clothes, pouches and currently a $400. knife all trouble/problem free between seller/buyers.
Additionally, one negative is nothing to be concerned with... however, numerous negatives per month within a buyers or sellers history is a major red flag warning, best to listen to it no matter how bad you want an item.
The Ebay buyer protection policy/program is set up to protect buyers as it's more often sellers that misrepresent items, then buyers that purposely break/drop in toilet items etc. then ask for money back.
A seller needs to state very clearly, what's "functional" and alternatively what's not "functional" (as well as size, color etc. etc.) about any item that's for sale very clearly, which would result in not being able to "say not as described" buy a buyer.
An example: If the original auction stated very clearly what year and model a particular cell phone was then it's not possible to say it was an "old" model phone.
I personally would not sell a pre owned unlocked cell phone, just too potentially problematic for me.
In my seller options area, I have pre set to not allow buyers to place a bid if they have a history of bidding and then retracting their bid/s, which works like a charm automatically per each and every transaction.
And several other settings that allow me to sell trouble free from potentially dishonest buyers.
Additionally, I don't sell to countries that in the past proved to be a problem.
As far as 'buying'.... every single item I buy, before placing a bid, I ask the seller if the item comes from a "smoke free/pet free" home, as I don't want anything... from an article of clothing to a camera or anything else that reeks/stinks like cigarette/cigar smoke or are covered in animal hair.
After experiencing that once... it never occurred again after I make sure to ask.
Ebay is not a swap meet, not an outside flea market in a parking lot where you buy something and then have no recourse when it fails when you get it home.
I find Ebay to be a safe place to do business as long as you know and are aware of the "do's and don't's".
I've sold everything from $7,800 scrimshaw 1800's Ivory gambling chips, to a $1,100 ZT knife, rare vinyl records, clothes, pouches and currently a $400. knife all trouble/problem free between seller/buyers.
Additionally, one negative is nothing to be concerned with... however, numerous negatives per month within a buyers or sellers history is a major red flag warning, best to listen to it no matter how bad you want an item.