Well guys, I got my first and only ebay negative feedback. As a buyer for a buy-it-now item on eBay. The crime you ask....? I left negative feedback for a seller that listed the buy-it-now item and didn't have it "in stock"! Well Knife-Yenta didn't like the fact that I left negative feedback so she(?) retaliated in kind. I did get a prompt refund, but what I wanted was the knife! My brother stays with us for a few days after X-mas and is going to sit my older son while we take the 8 month old in for surgery. I knew it wouldn't arrive by X-mas, but it should mave made it by the time he was leaving, and I thought it would be a nice thank you present. Since that plan was tubed, because of someone not paying attention to their business, I left negative feedback, but stated I did get a prompt refund. (Others apparantly have not been as fortunate). I got an e-mail that said, "Out of stock, will be in after the first of the year, sent money back". No "I'm sorry, let me make it up to you.." sort of deal. My "return" negative feedback is "ERROR,ERROR,ERROR!" WTF is that?! I've bought over 150 items on eBay and am probably near the top of instant pay if the seller takes paypal. Anyway, avoid knife-yenta (it's prices aren't that great anyway) and have a happy New Year!
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Ebay seller Knife-Yenta STAY AWAY!
- Thread starter marcangel
- Start date
That's one thing that stinks about Ebay. Retalitory feedback is a big problem and it doesn't seem that there is any way to correct it. You fear leaving someone deserved negative feedback because you will get the same in return. I've had it happen to me. I paid for an auction immediately via PayPal and then waited 2-3 weeks before the item even shipped. I left NEUTRAL feedback that said: "Slow shipping, but overall a good transaction. Thanks a lot!" The lady went ballistic and left me NEGATIVE feedback saying: "Rude, obnoxious, threatened me several times!" WTF?
Sellers (if they're worth their weight in salt) should leave you feedback on how your payment was handled as soon as payment is received (after all, you've done your part). Then you, as a buyer should leave feedback depending on the item and how it was shipped. You can always tell the shady sellers because they don't leave you feedback until AFTER you've received the item and left them positive feedback.
I think your case is more of a gray area. Some sellers have a store front or other business and MAY end up selling an item before it is sold on Ebay. BUT, they should state that this may happen in their listing. I myself think that sellers should keep their Ebay stock separate from their retail stock to avoid this misunderstanding. Even if you had left Neutral feedback, the seller would probably still have left Negative feedback for you. So in a case like this, I just wouldn't leave any feedback at all. It stinks, but what else can you do?
Sellers (if they're worth their weight in salt) should leave you feedback on how your payment was handled as soon as payment is received (after all, you've done your part). Then you, as a buyer should leave feedback depending on the item and how it was shipped. You can always tell the shady sellers because they don't leave you feedback until AFTER you've received the item and left them positive feedback.
I think your case is more of a gray area. Some sellers have a store front or other business and MAY end up selling an item before it is sold on Ebay. BUT, they should state that this may happen in their listing. I myself think that sellers should keep their Ebay stock separate from their retail stock to avoid this misunderstanding. Even if you had left Neutral feedback, the seller would probably still have left Negative feedback for you. So in a case like this, I just wouldn't leave any feedback at all. It stinks, but what else can you do?
I doubt this seller has a storefront(brick and mortar), and under that scenario, I can see your point. To me when you place a listing on eBay with Buy-it-now, that's what it means, you CAN buy it then and there. eBay gives sellers and buyers that option so you can come to a prearranged price where everything is acceptable to both parties. Part of that implicit contract is that the item is available then and there. You're paying a premium price to get the item at a specific time, or if it is highly desirable, to avoid the scenario where you could get sniped or bid beyond your means. I specifically wanted that knife and didn't want to go snooping around the net looking for available items, which is why I used the aforementioned scenario. Admittidly, if it was a one-time mistake, I would not have left negative feedback. I thought about this a bit and reviewed the seller's recent feedback. It's far from pristine, but this particular seller tends to list some hard to get items (now I know why
) and I figured since the price was fairly high, I'd be good to go.:footinmou One thing my wife always comments on, when she deals with knife folks (which she does ALOT of this time of year
, is "The knife people are just so darn nice..." Knife Yenta DOES NOT fit in this category.
) and I figured since the price was fairly high, I'd be good to go.:footinmou One thing my wife always comments on, when she deals with knife folks (which she does ALOT of this time of year , is "The knife people are just so darn nice..." Knife Yenta DOES NOT fit in this category.They have a B&M store at 6409 14th Ave., Brooklyn, NY. I've never been there but it's in their ebay "ME" page. I agree with you. A reputable store should have the Buy It Now items in stock and leaave positive feedback as soon as you pay them.
I've come close to buying knives from knife-yenta so I'm glad I saw this thread.
Actually a LOT of sellers want to play the "you post first and THEN I will tell the world what a great buyer you are game".
For an education on just what some sellers think of buyers, go to their feedback forum. A lot of sellers tell new sellers to not ever post feedback first so the buyer can't hammer you. I have been both a seller and a buyer and I tend to see the buyer's side of it more easily. Notdos is correct, you should be able to respond to the negative feedback. Unfortunately that allows the seller to respond to your response. Had one seller I played tit for tat with over an unshipped item. At one point he offered a 50% of my $ IF I would post postive feedback. Fortunately ebay didn't see it that way when I sent them the extortionary e-mail and I wound up getting my $ back and some ignorant a## responses to my feedback. I kept replying until the sob quit posting, though it was fun deciding how to use the small available space for replying. The next 10 or so good sellers I dealt with I would put something in the feedback to the effect of "This is a good seller unlike comrade X who doesn't deliver the items you paid for." Good luck with this mess, it seems the larger ebay gets the more opportunity one has to deal with major league p***ks.
I can't go along with the crowd on this one. The seller made a mistake keeping track of his inventory, and wasn't out to deceive anyone. Mistakes happen. He didn't make any attempt to steal your money as I have seen other sellers do on e-bay. IMHO you over reacted by leaving a negative feedback for what is likely a simple inventory screwup. A little benefit of the doubt goes a long way.
Bill
Bill
This has also happened to both myself and a freind of mine with this same seller . Knives and Everthing else. I eventually got my flashlight,my buddy complained and got negative feedback!
I feel you should not list something on E-bay that you do not have in hand,, that is against the whole spirit of the auction!
Just my 2 cents
B.G.
I feel you should not list something on E-bay that you do not have in hand,, that is against the whole spirit of the auction!
Just my 2 cents
B.G.
Wam, as I said earlier if this was the first time they had an "inventory issue" or they tried to make good on the problem I would have left positive feedback. That was not the case, so you pay the consequences. So did I but, I doubt that will bother anyone (regarding my eBay trades), since the evidence is clear.
Steve, he refunded your $$, so on the scale of things, this wasn't exactly the worst knife deal I've heard of. I understand being disappointed (just experienced basically the same thing with an e-bay knife purchase), but that's not the same thing as being cheated. IMHO you didn't gain much by exchanging negative feedbacks.
Except that hopefully others will see it and think twice. The real benefit came from him posting it here so we could be warned. It's totally wrong to advertise something you don't have,,period. The fact that he didn't steal his money doesen't absolve him from acting in a professional way by apologizing or better yet by not being deceptive to begin with.
Phillip
At least he did get the word out on B/F to potential buyers of knife yenta's items. I for one appreciate it.I wouldn't buy from this ebay seller because of this mishandling of their inventory and imature behavior. Also, Like stated above, They should have had the class to leave positive feedback as soon as the payment arrived,Not after they waited for the buyer to leave feedback. Sorry, But that was a low class deal.Blade forums members should stand together.
- Joined
- Feb 8, 2001
- Messages
- 130
Actually,if you post for auction an item...you ARE supposed to have it in hand OR it confirmed from your supplier that it will be in BEFORE your auction ends or it is fraud.Please check with the U.S.Attorney General's Office regarding this matter.Go to:www.fraud.org for any questions,complaints or other problems.
Notdos and Seaplane are right on the money!
While I agree that it appears that the seller did not intentionally try to cheat the buyer out of his money, nevertheless, the buyer (from the evidence BGF supplied)is less than honest and showed a lack of integrity by offering an item for sale that he/she did not have available.
I think that threads like these are good and valuable public service announcements, because I (as do many others)like to know of these type of ebay sellers so that I can avoid dealing with them and be out money or inconvienience or both.
Appropriate ebay feedback and threads like these act as a sort of "natural selection" process and "survival of the fittest". The good sellers will survive and flourish and the others...well the others will reap what they sow, and ebay will be a better place because of it.
While I agree that it appears that the seller did not intentionally try to cheat the buyer out of his money, nevertheless, the buyer (from the evidence BGF supplied)is less than honest and showed a lack of integrity by offering an item for sale that he/she did not have available.
I think that threads like these are good and valuable public service announcements, because I (as do many others)like to know of these type of ebay sellers so that I can avoid dealing with them and be out money or inconvienience or both.
Appropriate ebay feedback and threads like these act as a sort of "natural selection" process and "survival of the fittest". The good sellers will survive and flourish and the others...well the others will reap what they sow, and ebay will be a better place because of it.
- Joined
- Feb 27, 2001
- Messages
- 12,169
for what its worth I have dealt with Knife Yenta in over 20 transactions and never had problems..as a matter of fact I was knife Yentas first feedback..sorry you had problems..
Ren
Ren
Thanks for the support guys. I see this thing from multiple points of view. But as Dave and Notdos have pointed out, you ARE supposed to have the item on hand. In fact, I've bought knives from both of them, an Umfaan from Notdos and an SAK "Yeoman" from Dave. (Dave, I'm the guy who told you it's really an Explorer Plus, even though the packaging he got it in says Yeoman). Both transactions were exemplary, and when I e-mailed Dave that even though his description was perfect, the knife is not what Victorinox catalogues as a "Yeoman", he altered the description to clarify in less than 4 hours! THAT is an honest seller! Both of them can attest to my definition of "prompt payment"!
I had bought two surefire G2s from that seller and had a similar experience on the second one. There was a delay in the shipping. I opted to wait as the price was pretty darned good.
I think with the ebay system there has to be a lot of patience and give and take.
I think with the ebay system there has to be a lot of patience and give and take.
