Emerson dropped the ball big time!

I can understand your frustration, and glad it got sorted out. Just gotta be careful with your first impression is all. Definitely post some photos when it arrives! :thumbup:
 
I'm confused has to why your billing address is a rental someone else lives at? So they receive your bills? No offense intended, but that seems odd to me, not that I'm a complete stranger to confusion. ;)

Since the OP is active duty enlisted my bet would be that he owns a home one place but is stationed elsewhere right now. Just my guess, though.
 
Since the OP is active duty enlisted my bet would be that he owns a home one place but is stationed elsewhere right now. Just my guess, though.

That is what I was thinking until he said he owns a property management business and only has contact info. Something doesn't seem right to me, unless I am reading things wrong.
 
John,

Is your home in or near Jacksonville, NC, or further down the road near Fayetteville? If Jacksonville, and I can do anything to help, let me know.
 
You guys hit the nail on the head. I bought a house in Sneads Ferry NC and recently received orders to Maryland. I don't own a property management business, I use one. Thanks again all. Emerson is getting the job done. No problems.
 
I'm glad they got it fixed! Glad they didn't let you or us down (since we talk so highly about them) I honestly hope you enjoy your purchase and come to love these knives as much as I do. Cheers, enjoy.
-RP13
 
Honestly it's none of our business. The issue has been resolved and that's all that matters.
 
One can be a Marine and still act silly...............................
 
^^ agreed!

I used to shy away from this sub-forum because of all of the drama.

It'll be tough for drama to exist on the Emerson forum now. I don't think you'll find any here. EmersonRep is on top of that too quickly for it to gain momentum. Plus the quality membership.
 
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