- Joined
- May 19, 2015
- Messages
- 349
^^^^I am glad you spelled that out Peter
I recently had my first less-than-smooth transation on the exchange, with a seller who had all positive feedback marks
Day 1 - I indicate my offer to purchase said knife and promptly (within minutes) send funds. Seller tells me funds received, and that he will ship tomorrow, Day 2.
Day 2 - Seller indicates he dropped the knife off at Fed Ex for express delivery that morning. I ask for tracking and he says its at the office, but he will send tomorrow. At this point I was fine with assuming it would arrive Day 5, as this week included a holiday - Thanksgiving.
Day 3 - no communication between us.
Day 4 - Thanksgiving, no communication between us.
Day 5 - No package delivery. no communication between us.
Day 6 - No package delivery. no communication between us.
Day 7 - Sunday.
Day 8 - I email him saying I still haven't received package. I ask for tracking and he says he has the tracking at home, not in front of him. He says I should receive it today. Package does not arrive today.
Day 9 - I email him letting him know that no package arrived yesterday and I am out of patience. I inform him that am contacting PayPal to dispute. He responds that Fed Ex returned the package to him as undeliverable on Day 8 at 4pm, and that Fed Ex does not delivery to my address with the type of shipping he used. He said he went back to Fed Ex that Day 8 and resent with another shipping type and I should have the knife today (Day 9) before 4:30pm. I go home at lunch and the Fed Ex package it there. It shows the package was dropped off for shipment by the seller on Day 5, three days AFTER he said he dropped it off at Fed Ex for express delivery on Day 2.
So this guy lies to me on Day 1 about his intent to ship and then lies again on Day 2 about when he shipped it. The he formulates a story about why it has taken so long to arrive, that there was issue with my address and the package was returned to him. Recall that he claims to have resent the same original package that was returned to him, and that the reshipment was to have been shipped on Day 8. But funny how I get a package on Day 9 that was shipped on Day 5 not reshipped on Day 8.
I call him on that and he says he was confused with another package that was returned by Fed Ex, related to another knife he sold to someone else.
I now see why he refused to send tracking when I asked for it - He didn't have any tracking information as he hadn't shipped it!
Peter, is that bad etiquette? :barf:
PS I hope this isn't viewed as a hijack, I wanted to post it relative to Peter's comment on etiquette. I have not outed the seller yet as another buyer on the forum is still dealing with him and the same issue, I didn't want to muddy up the waters until that is resolved.
I recently had my first less-than-smooth transation on the exchange, with a seller who had all positive feedback marks
Day 1 - I indicate my offer to purchase said knife and promptly (within minutes) send funds. Seller tells me funds received, and that he will ship tomorrow, Day 2.
Day 2 - Seller indicates he dropped the knife off at Fed Ex for express delivery that morning. I ask for tracking and he says its at the office, but he will send tomorrow. At this point I was fine with assuming it would arrive Day 5, as this week included a holiday - Thanksgiving.
Day 3 - no communication between us.
Day 4 - Thanksgiving, no communication between us.
Day 5 - No package delivery. no communication between us.
Day 6 - No package delivery. no communication between us.
Day 7 - Sunday.
Day 8 - I email him saying I still haven't received package. I ask for tracking and he says he has the tracking at home, not in front of him. He says I should receive it today. Package does not arrive today.
Day 9 - I email him letting him know that no package arrived yesterday and I am out of patience. I inform him that am contacting PayPal to dispute. He responds that Fed Ex returned the package to him as undeliverable on Day 8 at 4pm, and that Fed Ex does not delivery to my address with the type of shipping he used. He said he went back to Fed Ex that Day 8 and resent with another shipping type and I should have the knife today (Day 9) before 4:30pm. I go home at lunch and the Fed Ex package it there. It shows the package was dropped off for shipment by the seller on Day 5, three days AFTER he said he dropped it off at Fed Ex for express delivery on Day 2.
So this guy lies to me on Day 1 about his intent to ship and then lies again on Day 2 about when he shipped it. The he formulates a story about why it has taken so long to arrive, that there was issue with my address and the package was returned to him. Recall that he claims to have resent the same original package that was returned to him, and that the reshipment was to have been shipped on Day 8. But funny how I get a package on Day 9 that was shipped on Day 5 not reshipped on Day 8.
I call him on that and he says he was confused with another package that was returned by Fed Ex, related to another knife he sold to someone else.
I now see why he refused to send tracking when I asked for it - He didn't have any tracking information as he hadn't shipped it!
Peter, is that bad etiquette? :barf:
PS I hope this isn't viewed as a hijack, I wanted to post it relative to Peter's comment on etiquette. I have not outed the seller yet as another buyer on the forum is still dealing with him and the same issue, I didn't want to muddy up the waters until that is resolved.
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