Extremely annoyed, looking for advice.

[gis]

Deleted due to my overreacting.

 

[SurpriseGoat]

Well, I think Jason is a one man band. Your only one week out from your order, and you wanted the knife then, but a week annoys you to the point of cancellation? Just relax and give it a few more days. I'm reasonably sure that you will have your knife before next Sunday. And remember that you are dealing with a custom maker not just a box and ship knife store. Time with them moves a little more slowly.

Nathan

 

[Fanglekai]

Wait a few days.

 

[gis]

I am not annoyed because of the wait, I am annoyed because of the dual answers.

 

[sugerwater]

my first bali was promised in 12 weeks, took 2 more months. give it more time.

 

[Esav Benyamin]

I agree with SurpriseGoat. A small shop custom maker has to make the knife, sell the knife, pack the knife, ship the knife -- and he's working on batches of other knives, going to shows, stopping at his computer to handle correspondence (often a low priority). Dead last priority is disappointing a customer, but ... there's only 24 hours in a day.

Playing ping-pong by email doesn't really help, especially for minor questions. Once he shipped the knife, what does it matter why that took so long? I understand the wish for instant gratification. For me, that moment occurs when I make the deal for the knife. When it arrives, then I get to play with it.

 

[Thomas Linton]

Dead last priority is disappointing a customer?

 

[egally08]

Dead last priority is disappointing a customer?

He is saying knife makers are very busy. They have tons of things going on. If getting on the computer is his last priority, yes its disappointing to the customer who is waiting.

 

[fp_tourist]

If I was waiting on a knifemaker, I'd rather have him off the computer and in his shop so he can finish my knife.

 

[Esav Benyamin]

I think this thread has done its job, and the original poster seems to agree. Closed.