"Family and life issues"?

This has been the theme for many poor business men and women . I never believe the stories . And to be truthful I don't really care to know the personal life of my knife pimper or maker or maker . I never understood why someone would air there personal life on the web. I was treated this way a few times when I first came around so it jaded me very early on. Not to be insensitive but stick to the truth and honor you commitments is what I would say to maker or anyone for that matter.
 
Everyone who lives beyond infancy has "family and life issues". Everyone of us has, or will, experience the such issues and of varying degrees of severity through our lives. Everyone of us. If you must adjust your commitments to others due to such an instance, it's incumbent upon you to communicate honestly, directly, and early with those with whom you've committed, and you must mitigate any adjustments you make to your commitments to others. Still, doing such should be a rare exception and not be commonplace in any man's life. It reflects a man's character.
 
Unless someone is dead or physically incapacitated, he can find time to send an email to a customer saying "I'm sorry, I haven't forgotten about you, its going to be 6 more weeks, and you can have your money back right now if you want it." That takes 22 seconds, and makes most problems go away. Makers and sellers who won't do that are dog crap and should be rebuked. I have spoken.
 
Family and life issues, lets dump on the makers. It's true, there's a lot of scammers and even more liers. However, "a fool and his money are soon parted." Some of the victims on this board show such amazing stupidity, combined with knife frenzy, that I cannot really feel sorry for them. People send over a $1000 to someone they never met and have never seen a knife made by them, just internet pictures. Darrell Ralf saga is a great example. He's been messing around for years, it's well documented, but the knife crazies still send him money and then complain.
 
brownshoe said:
Family and life issues, lets dump on the makers. It's true, there's a lot of scammers and even more liers. However, "a fool and his money are soon parted." Some of the victims on this board show such amazing stupidity, combined with knife frenzy, that I cannot really feel sorry for them. People send over a $1000 to someone they never met and have never seen a knife made by them, just internet pictures. Darrell Ralf saga is a great example. He's been messing around for years, it's well documented, but the knife crazies still send him money and then complain.
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The Knife crazies LOL ... I love that
 
In any case, communication and honesty is key. As a maker, if I have somebody's money, I do everything within my power to give them what they paid for in a timely manner. Yes, I do have a full time job and a family, yes this is a hobby, and yes life does come up. But if you can't reasonably deliver on goods promised, don't take orders. It's that simple. There's a reason I limit my order taking and never take deposits up front. Things happen, and I do have "buffers" in place.

Now, all that said: If I promise somebody I'll finish a knife in two days, or ship tomorrow (or whatever) and an "emergency" does prevent me from doing so, I'll tell them (ASAP) I'm gonna need another day, two days, a week, or whatever, but I don't feel that it's any of their business just exactly "what" my family emergency is/was, nor do I think they particularly care, and that's fine.

I only mention that to say that if I use a "family emergency" excuse, it's not that I'm being lazy or taking the kids to the beach, it's that something came up, and I have to deal with it. You're paying for a knife, or a tool, not a front row seat to my personal life. ;)

Lastly, I will add that any delays I've incurred in the past have been met with understanding and appreciation for my quick communication, and I have always followed through as I've said. I'm not trying to defend those who haven't, but perhaps just give a little insight from a reliable maker's point of view: Yes, things DO actually come up, and we're not all just blowing you off.
 
These folks who are not communicating with their customers are always making excuses. They seem to think that their life is more hectic and their excuse it they just can't handle life.

Seems to be more a personality trait than anything else. These folks believe

a) it is okay to withhold knives, money and not respond.

b) That their money, life, agendas are more important.


I have a business in my home where I ship out. A couple years ago I had emergency open heart surgery. I had no option to get my business in line and had zero time to prepare anything.

What I did was call people in the hospital bed before and after my open heart surgery to make sure they what was going on and that there would be a week or two delay.

After the surgery I had nothing better to do than sit in a hospital bed and take care of my business.
 
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