I think it is very easy to see both sides of this discussion. As a service provider, my reputation and experience of my clients help me generate repeat business and sales of my services. I have my own company and have provided repair/remodel services full time for many years.
BUT - my clients can see one another's work. They can talk to my previous client's about the quality of product I turn out as far as cabinets, finsihes and overall repairs are concerned. In fact, most of my clients will gladly let another go see their house if it is a larger remodel.
But when you buy a knife, how many knife makers do you actually get to interview, talk to personally, and then see and hold multiple examples of their work?
There are regional shows in just about every part of the country for a viable experience with many, many good quality custom knifemakers.
ow can you be sure that what you actually get is what you want, satisfying your vision? Local production would be a distinct asset there if someone could see multiple examples of your work. I think many knife owners look at the customs and drool, but on the other hand feel that several hundred dollars is way to much to be mailing off to someone that will "do their best" to get your knife out in a year or two. If things go well... And by the way, don't let the fact that he lives a few thousand miles away throw you off - RIGHT NOW, he has a good rep.
Explain yourself on a forum such as this, and if the guy has his own fan base (that doesn't know yet that the maker is a significantly better knifemaker than businessman!) and you will get shit hammered. I have seen it here. It is like watching someone that was robbed have to explain why it wasn't really their fault someone stuck a gun in their ribs. If someone does post a negative missive here, they cannot be the first.
[COLOR="Blue"]It does take a slightly thick skin to criticize a maker in the Forums....but it should. However....if you have been screwed over...there is little flaming....observe the post on Tim Herman, who has quite a fanbase over the years.[/COLOR]
Again, as a fellow craftsperson.... $200 bucks for a custom knife with a sheath? You can't get anyone that works for me or with me to a job for that...
Very, very true.....
As always, YMMV. Just my 0.02.
Robert