well i -of course - speak for my experiences.. in fact in about one year and several knives , sometimes i've had same delay in answers, 'cause steve sometimes lost an email or was far away ..
but, in summary, my exp. was absolutely positive. i've posted ithere 'cause i've did several deals with him and i felt sure of my judice, hope it will turns good for you too.
side note, right now steve shipped me about 170 usd of knives ,and he still has to cash my MO.. this is trust, definately.
regards