Everyone on BladeForums,
I am posting this as a final attempt to obtain a response and resolution from Francisco Vaz regarding an outstanding custom knife order that began over three years ago.
Project Summary
The first four knives were eventually delivered around August 2025. However, the fifth knife—a custom Yanagiba valued at approximately $700—has still not been shipped.
For more than nine months, I have been waiting for shipment of this final knife. Throughout that time, I remained patient and repeatedly requested updates. I also informed Francisco that if he was unable to complete or ship the knife, I would accept a full refund and consider the matter resolved.
Instead, I have received no meaningful resolution.
As of today, Francisco Vaz has not responded to any of my emails since May 18, 2026. I have made multiple attempts to contact him regarding either shipment of the knife or a refund, but my communications have gone unanswered.
After more than three years, $2,670 in payments, and over 500 emails exchanged, I believe I have given every reasonable opportunity for this matter to be resolved privately.
Therefore, I am posting publicly for two reasons:
If anyone in the community is in contact with Francisco, I would appreciate it if you could encourage him to respond to this thread or to my emails.
I would much rather update this thread with a positive resolution than continue documenting a lack of communication.
Thank you for your time.
I am posting this as a final attempt to obtain a response and resolution from Francisco Vaz regarding an outstanding custom knife order that began over three years ago.
Project Summary
- Project started: February 3, 2023
- Time elapsed: 3 years and 4 months (as of June 3, 2026)
- Total knives ordered: 5
- Total amount paid: $2,670
- Total email communications: 500+
- Outstanding knife value: approximately $700
The first four knives were eventually delivered around August 2025. However, the fifth knife—a custom Yanagiba valued at approximately $700—has still not been shipped.
For more than nine months, I have been waiting for shipment of this final knife. Throughout that time, I remained patient and repeatedly requested updates. I also informed Francisco that if he was unable to complete or ship the knife, I would accept a full refund and consider the matter resolved.
Instead, I have received no meaningful resolution.
As of today, Francisco Vaz has not responded to any of my emails since May 18, 2026. I have made multiple attempts to contact him regarding either shipment of the knife or a refund, but my communications have gone unanswered.
After more than three years, $2,670 in payments, and over 500 emails exchanged, I believe I have given every reasonable opportunity for this matter to be resolved privately.
Therefore, I am posting publicly for two reasons:
- To document my experience for anyone considering a custom knife project with Francisco Vaz.
- To ask Francisco Vaz to publicly respond and provide a clear resolution regarding the outstanding knife or refund.
- Ship the Yanagiba that has already been paid for, or
- Refund the $700 owed for the undelivered knife.
If anyone in the community is in contact with Francisco, I would appreciate it if you could encourage him to respond to this thread or to my emails.
I would much rather update this thread with a positive resolution than continue documenting a lack of communication.
Thank you for your time.