GarrettWade - anyone ordered from them?

[Molly-Coddle]

Wanted to order some knifes from www.garrettwade.com, sent them two emails about availability and international shipping charges but received no answer yet
Have anyone dealt with them? Any opinions?

 

[Esav Benyamin]

We don't have a lot of FEEDBACK on them, and most of that is domestic US business. However, one international order sounded like a problem: Garrettwade, anyone had trouble with these guys?

 

[Blues]

I've ordered from them and had no problems though I felt that their shipping costs are on the high side.

As far as I know they have a reputation of being a solid company.

 

[Doug C]

I've ordered farriers tools(hammers) from them,no problems.
Don't remember shipping costs.

Doug

 

[Esav Benyamin]

Guys, he's in Ukraine and needs an international shipping experience. The only one I found was to Australia and it wasn't good.

 

[Blues]

Ed, I was just trying to say that from all I've ever heard they are reputable and I believe they'll do the right thing in the event of issues. Understood that he's overseas but I figure he'd like to know their reputation whether here or abroad. One instance may not be enough to go on as I'm sure you'd agree.

 

[GW Tech]

Hi Molly-Coddle,
My name is Petra. I am a technician at the GarrettWade Company. I'm sorry you haven't received a prompt response to your inquiry; please email your questions directly to Mr. Orin Fraser at orinfraser@garrettwade.com. He's in charge of customer service, he's a great guy, and he'll help you right away. If you have any questions about our products, please email me at pope@garrettwade.com Thanks and I hope to hear from you. Petra

 

[MikeH]

Have anyone dealt with them? Any opinions?

I have had only one experience ordering from them (not a knife) and it was a clean, no problems transaction.

 

[PhilL]

Hi Molly-Coddle,
My name is Petra. I am a technician at the GarrettWade Company. I'm sorry you haven't received a prompt response to your inquiry; please email your questions directly to Mr. Orin Fraser at orinfraser@garrettwade.com. He's in charge of customer service, he's a great guy, and he'll help you right away. If you have any questions about our products, please email me at pope@garrettwade.com Thanks and I hope to hear from you. Petra

Now that is service.
During my woodworking days I shopped at the GW store regularly. Quality products and a knowledgeable staff.

 

[Molly-Coddle]

Hi Molly-Coddle,
...please email your questions directly to Mr. Orin Fraser at orinfraser@garrettwade.com. He's in charge of customer service, he's a great guy, and he'll help you right away....

Sent my questions about international shipment to Mr. Orin, waiting for an answer...

 

[rmd]

<< snip >>During my woodworking days I shopped at the GW store regularly.<< snip >>

During my woodworking days, I sent off for their catalog just to drool over the tool porn.

rmd