Grayman --and Customer Service

WILLIAM.M

WILLIAM.M

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Apr 14, 2006
Messages
12,196
:thumbup:
I got a Grayman Mega Pounder--and REALLY liked it---

BUT the grip was not to my liking...Felt it could be better for my hand.


Before---

http://www.putfile.com/pic/7771120

I E-Mailed Mike Grayman and asked him if he could modify it like a Bill Siegle knife I had-????

-He said "send it back--and I"ll fix you up":D

And he did:thumbup::thumbup::thumbup:

http://www.putfile.com/pic/8178632

Cost???

Nothing !!!!

Return shippng cost??

Nothing!!!!!

That type of Customer Service means a lot to me.

If you want a TOUGH BAD A$$ knife--look at Grayman.

The Knives are TOUGH--the man that makes them is GREAT at customer service AFTER the sale.

Here is a before and after slideshow

before

http://www.putfile.com/pic/7799005/?action=slideshow

after

http://www.putfile.com/pic/8178632/?action=slideshow

Thanks again Mike!!!!!!:)

Dr.Bill
 
It FEELS so much better----and again

MIKE is great to deal with!!!!!!(took less than 2 weeks to get it back--more like 10 days)

HERE IS THE WARRANTY

Your Warranty goes like this:
Free sharpening anytime. You pay postage to me, and I'll sharpen her up and send her right back. If you break it (yeah right) send it back and I'll fix or replace it post haste. If you don't like it because it's ugly (like me), or your wife hates it, or the little voices in your head tell you to send it back, zip it back to me for a prompt refund. If you sell it, give it away, or will it to a family member or fave charity, the warranty goes with it
:)

HIS WEB PAGE

http://www.graymanknives.com/index.html
 
Your reviews have really made me want a Megapounder. My emails with Mike have always been fast, and he seems to be a really cool guy.
 
tknife said:
Your reviews have really made me want a Megapounder. My emails with Mike have always been fast, and he seems to be a really cool guy.
Click to expand...

He is someone you can trust !!!!

He will do his best to make you happy with your knife!!!
 
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