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I'd point him in the direction of the FOR TRADE area of Bladeforums.com...
to me its seemed he was asking if he could break his serrated knife and get a plain edge instead.
odd.
cricket
My interpretation......
I sensed a motive here which normally voids warranties.
Since ESEE guarantee its knives with no question asked - it should only be replaced with the exact same knife - same type, same color.
Personally - my opinion is to VOID warranty if it is intentionally damaged. There are way too many asshole in this world who would advantage.
I am not saying the sender of the email is.
We just got this email. I hope he's implying that "should" he ever break his knife and not simply that he wants a plain edge so he plans to break this one.
Begin email: "If I break my serrated Esee knife, could I ask for a replacement knife without serrations?"
That was all the email consisted of. Nothing more. Not even a name or signed in any way.
I emailed him back and told him no since we replace what was broken.
Pure hypothetical.
You should have answered in turn.
Begin email: "If you send us your address, could we have an ass-whoopin' team stop by there on Thursday?"
See? Pure hypothetical.