I had my Southard for 5 minutes, and this happened... **update #2**

Interesting, this goes against the recent experience by a forum member trying to obtain extra Para 2 hardware. Probably depends on the knife in question and if they have parts for the model in question available.

MDQBox said:
Don't even try to get replacement screws from Spyderco or anywhere else. I exhausted that hunt after almost a month. After contacting Spyderco directly several times and after almost two months, a very nice lady at Spyderco personally found some used (but in good condition) screws and mailed them out to me (not per company policy) and actually sent me contact information for a local company who could help me out with other issues. The best thing to do is either return/exchange the knife or file a warranty claim and mail the knife in to Spyderco.:rolleyes:
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MDQBox said:
Don't even try to get replacement screws from Spyderco or anywhere else. I exhausted that hunt after almost a month. After contacting Spyderco directly several times and after almost two months, a very nice lady at Spyderco personally found some used (but in good condition) screws and mailed them out to me (not per company policy) and actually sent me contact information for a local company who could help me out with other issues. The best thing to do is either return/exchange the knife or file a warranty claim and mail the knife in to Spyderco.:rolleyes:
Click to expand...

Weird I had absolutely no problem getting a replacement set of clip screws for my yojimbo. What knife were you trying to get replacements for? I'd assume if it was made out of the USA it'd be a lot harder for them to just have the hardware on hand.

As for the op, yeah it sucks that your screw got broke but I'd trust spyderco I make it right. Their cs is top notch.
 
I know something like this is disappointing, but certainly hope it won't color anyone's opinion of Spyderco, which is one of the best out there. True, Spyderco knives are on the more expensive side of productions and thus should be held to a high standard, but flawlessness is an impossible standard. Forget a $250 knife---remember the tiny little defective wire that caused the Apollo 13 explosion? I remember a good while back when I FINALLY got my Omega Seamaster after years of lusting for one, and three weeks into owning it, I couldn't screw the crown down--upon inspection I discovered that I couldn't screw it down because the threads on the stem were stripped! My first reaction was fury that such an idiotic defect would occur in a $2500 watch (at the time), but when I took it back the the dealer, and they fell all over themselves apologizing for it, and covered overnight shipping both ways to the repair center (and it was fixed in one day), I felt a lot better. Omega took care of it, Spyderco will take care of it. Of course, I'm not sure about NASA. :D

I keep trying to figure out if I want the Southard or the Tuff next. Decisions...
 
I normally ask the dealer to check the knife for defects, which should have found this.

Then I can ask them to send a new knife rather than go thru the warranttee business.

Works for me.
 
The screws used on the Southard are the same as the Spyderco Navaja, just tell them you need screws for the Southard and that the Navaja uses the same screws.
 
Can it be that because the Yojimbo and the Paramilitary are Golden Made that the screws are on hand? Since Southard is a Taiwanese knife, with screws from the Taiwan factory? Although it's hard to imagine how they'd fix it without having those screws in Golden as well...
 
tatteredmidnight said:
Interesting, this goes against the recent experience by a forum member trying to obtain extra Para 2 hardware. Probably depends on the knife in question and if they have parts for the model in question available.
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Yes, actually I think it does depend on the model. The models with which I was having issues were the Nilakka and the Southard.
 
MrGlockJock25 said:
You could just take it apart, then get a punch to push the screw out. I don't have mine with me right now but I think the screw goes through. Then just ask spyderco to send clip screws. I can't remember if you can access it from the other side though and then you would have to work it through the threads.
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Yeah, I checked that before I sent it out. The hole doesn't go all the way through. But I imagine that if I did successfully push it out, the hole would be stripped.
 
lilknifekid said:
Yeah I wouldn't feel comfortable doing it myself. Its a small hole and if you mess up the threads in the scale then your screwed. (pun not intended)
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You'd need either a really steady hand or a drill press. I have the latter, but not the former.
 
You could try drilling out the screw with a left handed drill, but not many drill presses run backwards. You would have to use a reversible hand drill. If you measure the other pocket clip screw and send me the dimensions (length under the head and diameter), I will send you a replacement if I can match it.
 
Hi Knife2A,

Sorry for your disappointment. We too are disappointed that you have to deal with this problem. I'm sure we can solve the problem, but if the screw is broken in the hole, it would be best for you to send the knife to us.

Again, sorry about this.

sal
 
Sal Glesser said:
Hi Knife2A,

Sorry for your disappointment. We too are disappointed that you have to deal with this problem. I'm sure we can solve the problem, but if the screw is broken in the hole, it would be best for you to send the knife to us.

Again, sorry about this.

sal
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I didn't want to make the problem worse, so the knife is already on its way to Golden :)

I got a few other Spydercos to hold me over until this one gets back. This is definitely one of my favorite Spydercos so far, and it's frustrating that I didn't even get to carry it for a day.

Thanks for your concern!
 
i noticed my clip constantly becoming loose after a day or two of carry despite what seemed like a reasonable amount of tightening. i think the offset nature of the mounting holes works against the clip here. so i finally really torqued them down and i could feel one of the screws beginning to give. i worried it was going to strip out the ti but it seems the screw itself was yielding. it has held thus far
 
MDQBox said:
Don't even try to get replacement screws from Spyderco or anywhere else. I exhausted that hunt after almost a month. After contacting Spyderco directly several times and after almost two months, a very nice lady at Spyderco personally found some used (but in good condition) screws and mailed them out to me (not per company policy) and actually sent me contact information for a local company who could help me out with other issues. The best thing to do is either return/exchange the knife or file a warranty claim and mail the knife in to Spyderco.:rolleyes:
Click to expand...

[video=youtube;0RBjmPQh2Ho]https://www.youtube.com/watch?v=0RBjmPQh2Ho[/video]
 
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