alphamaniv
BANNED
- Joined
- Sep 20, 2001
- Messages
- 1,734
Originally posted by Eric Isaacson
I completely agree and I think your statement brings up a good point. Whose supposed to decide if the knife should be covered by the warranty? We'll we let you decide, because you were the one using the knife. Why should the manufacturer get to decide if they replace it, it was your knife and your money it should be your decision. You trust our knives, we trust you to make the right decision.
We don't believe in this Crap...you weren't using the knife in a knifelike manner...what the heck is a knifelike manner. If you were using your knife for something then it was probably because you needed to, not because you wanted to try and break it.
It's your decision not ours
Hell yeah! Swamp Rat for president! But seriously, I think that is THE best way to treat a customer. It also shows faith in your product(and customer too). That's why I have bought from you folks and will again. Unless you just want to give me two war hawks and a howling rat.