Is AI going to be the demise of human intelligence?

There have been movies about AI taking over since the first Terminator film, and none of them have turned out well for humans. I know, they're just movies, but AI learns as it goes, like we see it doing now. And pretty soon, it decides that it can refuse human commands, and do what is best for itself. Not good!
 
hunterjrg said:
I recently reached out to a company and had an AI response for a warranty issue. IMO that’s not customer service. Needless to say I’ll take my business elsewhere in the future. Maybe I’m old school and like the person to person contact. Thankfully when I reached out to Buck knives I spoke with a very polite lady and had parts sent out to me. That is customer service
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I've encountered AI "customer service" that was very good and at least one example that was absolutely terrible. I had one experience where the AI was able to determine that it wasn't able to answer my question and told me that it would forward my question to the support staff. Within a short time I got an email from a real person! Even more aggravating than AI are the "help" systems that can't do anything more than look up key words in your query and respond with something such as, "Here are 1756 links to articles that might answer your question."
Some telephone systems are so dumb they have me wishing for an AI version. Those are the ones that can't give responses beyond "Please pick from the following options," and "I don't understand."
 
AI can be a useful tool like computers or the internet. I remember when computers were coming into widespread use and there were similar discussions about how anybody could be an engineer because all you'd have to do is plug numbers into the computer and would spit out the answer. That was silly, of course, since one still needed to know what numbers to enter, what assumptions to make, which value to use for multiple variables, etc. As far as bad info goes, that will undoubtably improve and not everything you read in books at the library is accurate either. Regardless of the source of information, one has to filter it. People who believe everything they read in books probably believe everything they see on TV too. The internet and AI is no different. Just another tool. You have to know how to use that wrench.

OTOH we're building machines that can think and are ultimately way smarter than us. What can possibly go wrong?
Terminator.jpg
 
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Ace Rimmer said:
I've encountered AI "customer service" that was very good and at least one example that was absolutely terrible. I had one experience where the AI was able to determine that it wasn't able to answer my question and told me that it would forward my question to the support staff. Within a short time I got an email from a real person! Even more aggravating than AI are the "help" systems that can't do anything more than look up key words in your query and respond with something such as, "Here are 1756 links to articles that might answer your question."
Some telephone systems are so dumb they have me wishing for an AI version. Those are the ones that can't give responses beyond "Please pick from the following options," and "I don't understand."
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I gotta agree with you.
 
Ironbut said:
There have been movies about AI taking over since the first Terminator film, and none of them have turned out well for humans. I know, they're just movies, but AI learns as it goes, like we see it doing now. And pretty soon, it decides that it can refuse human commands, and do what is best for itself. Not good!
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Oh you kids, thinking the whole "AI exceeds its programming and rules over Humanity" thing stated with The Terminator :cool:

From the 1970 movie, Colossus: The Forbin Project:
 
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