June 2023 Buck Of The Month BOTM - The 55 - Ironwood, 154 CM, Pewter Medallion

I was able to grab one from Buck last night! It was during the website update and it let me order one. I assumed the order would be canceled, but Buck confirmed they would ship it. They said the updated site keeps better track of inventory. (I think there was one or two left yesterday. I did not want to post anything last night in case it was an issue and would cause Buck more headaches....)
 
Mine arrive today! (See above ^) I really like the scales! (In my opinion desert ironwood can be a little hit or miss sometimes.) Sorry, I will have to get some pics later...
 
update: remember I returned the BOTM 7 weeks ago? I received a package from Buck today. They didn't give me any indication that they received the return. They gave no communication about the disposition. And they didn't notify me that a shipment was pending. Anyway, here is the bad thing: the item I received in the package today was just a regular Buck 055.
 
update: remember I returned the BOTM 7 weeks ago? I received a package from Buck today. They didn't give me any indication that they received the return. They gave no communication about the disposition. And they didn't notify me that a shipment was pending. Anyway, here is the bad thing: the item I received in the package today was just a regular Buck 055.
didnt go back and reread what happened...... were they swapping it out for different same knife or repairing it? or did they refund you and send ya that as a gift?
 
didnt go back and reread what happened...... were they swapping it out for different same knife or repairing it? or did they refund you and send ya that as a gift?
They were going to fix the one that I returned. But, again, there was no communication from them. If they couldn't repair it, they could have just refunded it and that would be the end. I sort of thought that this was a complimentary one, but I didn't get a refund. In fact, in order to get a refund, they need to receive the regular 055 they sent. I told them, why can't they just refund me now and wait for the return? I said when I bought the knife from them, I paid in advance without receiving anything. So that trust is not extended when it goes the other way? Anyway, the manager said they had one there that they'll send to me and they'll send a return label for the regular 055. I suppose they won't sent the BOTM until they receive the regular 055. Anyway, this is the first time I've returned something. It wasn't a pleasant experience. The biggest issue is that there is no communication from Buck. When I sent some knives in for SPA treatment, it was the same thing. I sent a package then one day, like eight weeks later, I got a package from Buck. I would have at least liked to know that they received my package.

Edit: And to be clear, I am not complaining about the long wait. That is OK, I'm not in a hurry. What I am complaining about is the complete lack of communication.
 
They were going to fix the one that I returned. But, again, there was no communication from them. If they couldn't repair it, they could have just refunded it and that would be the end. I sort of thought that this was a complimentary one, but I didn't get a refund. In fact, in order to get a refund, they need to receive the regular 055 they sent. I told them, why can't they just refund me now and wait for the return? I said when I bought the knife from them, I paid in advance without receiving anything. So that trust is not extended when it goes the other way? Anyway, the manager said they had one there that they'll send to me and they'll send a return label for the regular 055. I suppose they won't sent the BOTM until they receive the regular 055. Anyway, this is the first time I've returned something. It wasn't a pleasant experience. The biggest issue is that there is no communication from Buck. When I sent some knives in for SPA treatment, it was the same thing. I sent a package then one day, like eight weeks later, I got a package from Buck. I would have at least liked to know that they received my package.

Edit: And to be clear, I am not complaining about the long wait. That is OK, I'm not in a hurry. What I am complaining about is the complete lack of communication.


Buck Knives Inc. Buck Knives Inc.
 
I don't get it. Should I laugh or be insulted. :)
In a pass around a knife is sent to you to use, not keep.
You then send it off to another for them to use / evaluate.

I just sorta thought what Buck had sent you, with it not at all being your knife, they were initiating a pass around.....

......I was trying to find humor in your predicament.

Good luck.
✌️
 
In a pass around a knife is sent to you to use, not keep.
You then send it off to another for them to use / evaluate.

I just sorta thought what Buck had sent you, with it not at all being your knife, they were initiating a pass around.....

......I was trying to find humor in your predicament.

Good luck.
✌️
I get it now. Sorry you had to explain. Yes, I do wonder if they are sending me someone else's "reject"
 
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