KA-BAR BECKER BK9 defective also : (

S

syltetoy

Joined
May 29, 2009
Messages
234
My new KA-BAR BK9 is also defective with dents on the thumb rest grooves at the back of the spine, like rmc85's!

This would make my second return of a KA-BAR knife this year. At $7 for UPS shipping each it shouldn't be my cost?

I also noticed a very slight blemish at the choil on one of my KA-BAR Becker BK2s
 
ashtxsniper said:
That sucks send it back.
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I am on the fence. I am loosing faith in KA-BAR. Given the recent KA-BAR Becker BK9 flaws and failure I may just look to another knife maker?

I'll call KA-BAR tomorrow to find out what they offer? If they offer a call tag with free shipping both ways I'll send it back? I am not incurring any cost for their manufacturing flaws or QC problems.
 
You know.. when you get to using it, Its gunna start looking less that fantastic anyways. Just keep it and use it. Some small defects on the jimping wont stop it from doing its primary function.
 
Jake Bauer said:
You know.. when you get to using it, Its gunna start looking less that fantastic anyways. Just keep it and use it. Some small defects on the jimping wont stop it from doing its primary function.
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If I didn't care about blemishes I could just get the CTD Rough Use Knife and chop away. I expected more quality from KA-BAR
 
Ethan frequents this forum, drop him a line and he will help you out. Before you give up on them, let them try to make up for it, that will be a true test of their customer service and will tell you more about them as a company, how do they handle their customers. I think one will find that a few errors in production do happen, but it does not represent the entire outfit. Best of luck and let us know how it turns out.
 
cbach8tw said:
Ethan frequents this forum, drop him a line and he will help you out. Before you give up on them, let them try to make up for it, that will be a true test of their customer service and will tell you more about them as a company, how do they handle their customers. I think one will find that a few errors in production do happen, but it does not represent the entire outfit. Best of luck and let us know how it turns out.
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Yeah That is my plan but I will be busy until this afternoon. I'll keep you all posted if interested?
 
Hey syletoy......

I am very sorry that you got a Becker with a cosmetic problem......I talked to John this morning and Ka-Bar will, of course, replace the knife if you wish.....I do not know of any company who pays the freight on returns both ways..... If you know of one please let me know and that may reshape policy.....If you choose to not return your BK9 it should give give you many decades of good service....I apologise for any inconvenience and hope you give Beckers a chance to work for you....

All Best...

ethan
 
Hi All,
I normally don't chime in too often, but I wanted to offer some insite on this thread.
First off: I'm am sorry if you have an issue with your Becker. Please contact me and I'll try to make it right. However, please consider the following:
1) The Beckers are considered great knives; especially at a very attractive (low) price point. The BK-9 MSRP is $116. Comparable knives of equivalent performance go for much more. Mid Tech/Custom quality is much higher... as is the price tag. We base our specifications on the price point we are trying to hit.
2) The issues that have been brought up on this forum have all occurred from our first run of Beckers. Our production runs are very large and our inventory may last for a year or more. We are aware and working hard to correct these issues. The next run will be much improved. Our USMC F/U knife is great because we have been producing and improving it for 60+ years. Please give us time to sort out the issues on the Beckers.
3) We are trying hard to offer great quality and prices. A hard thing to do in the USA manufacturing arena.

Thanks for listening,


Paul Tsujimoto
Sr Eng.
Product Dev and Quality
KA-BAR Knives
 
Toooj said:
Hi All,
I normally don't chime in too often, but I wanted to offer some insite on this thread.
First off: I'm am sorry if you have an issue with your Becker. Please contact me and I'll try to make it right. However, please consider the following:
1) The Beckers are considered great knives; especially at a very attractive (low) price point. The BK-9 MSRP is $116. Comparable knives of equivalent performance go for much more. Mid Tech/Custom quality is much higher... as is the price tag. We base our specifications on the price point we are trying to hit.
2) The issues that have been brought up on this forum have all occurred from our first run of Beckers. Our production runs are very large and our inventory may last for a year or more. We are aware and working hard to correct these issues. The next run will be much improved. Our USMC F/U knife is great because we have been producing and improving it for 60+ years. Please give us time to sort out the issues on the Beckers.
3) We are trying hard to offer great quality and prices. A hard thing to do in the USA manufacturing arena.

Thanks for listening,


Paul Tsujimoto
Sr Eng.
Product Dev and Quality
KA-BAR Knives
Click to expand...

Very well said.:thumbup:
 
Beckers are considered great knives for a reason: they are great knives. I don't know of any other American made knives that are even close to Beckers in value, and much of this is directly attributable to Ka-Bar's manufacturing capabilities and expertise. Becker knives are as good, or better, IMHO, than many knives costing two, three or four times as much. I know I wouldn't trade my BK-2, for instance, for many of the very expensive "cult" knives we hear so much about. Those knives don't cut any better than a Becker, and most aren't, IMHO, any tougher. Sure, some are prettier, but that's not what I buy a knife for; I buy a knife to use as a tool, period.

That Becker knives are this good -- and are as popular as they are -- is largely due to the fact that Ka-Bar cares as much about quality and customer service as they do. As Paul pointed out, they have only been producing the Beckers for a short time, and some birthing pains are to be expected. From what I've seen so far, Ka-Bar has backed those knives to the hilt (excuse the pun), so we should have no worries about the quality of Ka-bar produced Becker knives: they make 'em good.
 
My Beckers all had a cosmetic problem. The Campanion and BK9 were so slight and they do their jobs admirably. My BK7 looks as though a 3 year old made it. It has become one of my project knives rather than a sore subject. I
 
mmm, i'm tempted to remove the handles on my new ones and have a look, at the very least, i'll throw some protectant under there. it'll just make me use them harder :)


Bladite
 
Toooj said:
Hi All,
I normally don't chime in too often, but I wanted to offer some insite on this thread.
First off: I'm am sorry if you have an issue with your Becker. Please contact me and I'll try to make it right. However, please consider the following:
1) The Beckers are considered great knives; especially at a very attractive (low) price point. The BK-9 MSRP is $116. Comparable knives of equivalent performance go for much more. Mid Tech/Custom quality is much higher... as is the price tag. We base our specifications on the price point we are trying to hit.
2) The issues that have been brought up on this forum have all occurred from our first run of Beckers. Our production runs are very large and our inventory may last for a year or more. We are aware and working hard to correct these issues. The next run will be much improved. Our USMC F/U knife is great because we have been producing and improving it for 60+ years. Please give us time to sort out the issues on the Beckers.
3) We are trying hard to offer great quality and prices. A hard thing to do in the USA manufacturing arena.

Thanks for listening,


Paul Tsujimoto
Sr Eng.
Product Dev and Quality
KA-BAR Knives
Click to expand...

As you say its a great knife at good price point.

Your quick response and open communication are a comfort.

The fact that you acknowledge a problem and intend to fix it is "everything" as it needs to be.

My blemishes on the BK9 are minor compared to rmc35s and I may have not noticed unless rmc35 pointed out the problem, so I may just use it and forget about the blemish as I have a planned camping trip coming up next week.

Again its a good design and worth the effort to perfect it.

All we can do is wait and watch and continue feedback and communication as the product matures and quality control gets better.

Thank You,
 
Ethan Becker said:
Hey syletoy......

I am very sorry that you got a Becker with a cosmetic problem......I talked to John this morning and Ka-Bar will, of course, replace the knife if you wish.....I do not know of any company who pays the freight on returns both ways..... If you know of one please let me know and that may reshape policy.....If you choose to not return your BK9 it should give give you many decades of good service....I apologise for any inconvenience and hope you give Beckers a chance to work for you....

All Best...

ethan
Click to expand...

Thank You for a quick response and interest and commitment to fix a problem.

I feel reassured that you and KA-BAR will do what is necessary to correct the quality control problems.

I plan to just live with the minor blemishes on the BK9 for now as the other knives, two BK2s and BK11s and BK7 are acceptable and nearly flawless.
 
Nah what's bad is some of the sloppy grinding I saw on Beckers during the final year of Camillus.

My BK7 is from that time period and the grinds are a bit uneven. But the grinds on my brother's BK7 look very amateurish at best. I have to say it again: it looks like it was ground by a drunk circus monkey.

But he didn't return it. He's just used the dickens out of it.

And he's still using the dickens out of it.
 
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