Kershaw Blur Sucks

Cleve Loga

Cleve Loga

Joined
Oct 14, 2006
Messages
141
Well, looks like Kershaw has gigged me for 60.00 + dollars.
It will be the last money I spend on a Kershaw.
The design is great. Ken did his job. Kershaw on the other hand has seen
fit to put a blade steel on this knife that will not hold an edge at all.
And I mean at all.
Get it really sharp cut rope or even an orange and the blade is dull.
I think this is the shittyist 440 that I have ever come acrossed.
I have other knives in 440 that hold a pretty good edge on them.
The steel on the Kershaw Blur is no good.
For those of you out there thinking of buying this item, its a rip off do not
buy it, you will be sorry.
 
You might want to be careful with the language here in General. There are under age kids here from time to time. :rolleyes:

Also, have you tried to contact Kershaw for a replacement. Could be something wrong with the heat treat.
I would contact them before crucifying the whole company on your experience with one knife. Just a thought!

I don't own any Kershaw knives, so I have nothing to compare your knife to, but still sounds like a heat treat problem to me.
 
I have actually had the exact opposite experience with my Blur. I have quite a few Kershaw knives and haven't experienced a problem like yours with any of them. I have, however, found that their customer service is absolutely top-notch and they will bend over backwards to fix a problem.
 
Well, I had a Blur, and I liked it a lot, but kind of had the same problem. BUT..I cut a lot of boxes, plastic ties , and genral warehouse work with it. I hated having to sharpen (almost reprofile it)t every week or so. But, 440a is not a good steel for those kinds of work that I was doing especially at 55/56 rockwell.
Now, the S30V blur, WOULD take those jobs easily. And come to think of it the Sandvik stuff would too probably. Maybe Kershaw is upgrading the 440a to sandvik on the Blur as well? I know they are on the Leeks. That being said, you should probably should have contacted the company, or waited for Thomas to come on here before you acted like an disgruntled crab first. JFFT.
 
My Kershaw Leek with 440A steel holds an edge pretty well in my experience.
My experience with the customer service was very odd though.
I had a ZDP Leek with a dull, lightly scuffed, off center blade and sent it in. Communication was great, they responded within 24 hours, and turnaround was also very fast (about a week). They had me send it to the attention of Craig (?), one of their employees who is a member of bladeforums because I told them I was a member and that I have seen others have their blades replaced for these reasons.

So a week goes by and I get my knife back with a little note that said something along the lines of "replace blade -Craig" (like instructions for the next down the line). The blade was not changed (scuff was still there, date was the same, blade was still dull) or sharpened, only realigned. So they fixed the centering, but did not do anything else that was supposed to be done (or if they did they replaced it with a blade with the same exact problems). They shipped it back to me with overnight service which was nice. It's obvious they care, but in my case they just didn't do everything they told me they would. Perhaps a mistake, but I wasn't too pleased and in the end I traded the knife away. I'm sure this is not a common experience since Kershaw has some of the best feedback on their customer service department.
 
Naturally we can understand you're upset, but please try to use appropriate language.

Get it really sharp cut rope or even an orange and the blade is dull.
Click to expand...

You mean you cut a rope once or you cut up one orange and it's dull? There isn't any steel that soft, even if it weren't heat-treated at all. I'm not sure what's going on here, but I am sure Kershaw will want to know about it.
 
Cougar Allen said:
You mean you cut a rope once or you cut up one orange and it's dull? There isn't any steel that soft, even if it weren't heat-treated at all.
Click to expand...

Before discovering real knives, I had bought a new CRKT KISS. Very first thing I tried to cut was a piece of rope I had found in the basement. Mind you, it was the synthetic yellow type, but still very thin. Results were a COMPLETELY destroyed edge (rolled/dull/just brutal) and a perfectly unscathed piece of rope. It only took 2 tries at the rope to kill the knife.
 
ehhh said:
The blade was not changed... ...or sharpened, only realigned.
Click to expand...
I can't say anything about the scuffs, but the blade not being sharpened must have been an oversight. The following is from the FAQ on the Kershaw website (warranty page):

Will you sharpen my knife?
Yes, we sharpen every knife sent in for warranty service as part of our normal procedure. We provide this service free of charge.
 
Match your blade steel to your needs. 440A is adequate for everyday use. Hard use maybe Sandvik, S30V even better. What you are explaining sounds like a real aberration even when the "not super steel status" of 440A is considered. Give them a call, don't be so judgemental based on one single knife from a company that makes thousands. However, I do feel empathy for your $60, so I might be worth it to give them a call.
 
jthomas said:
I have actually had the exact opposite experience with my Blur. I have quite a few Kershaw knives and haven't experienced a problem like yours with any of them. I have, however, found that their customer service is absolutely top-notch and they will bend over backwards to fix a problem.
Click to expand...

Same, IMO Kershaw is good company, I was impressed with the Blur for the price. If you (Cleve Loga) do a search you will find that an overwhelming majority of forumites are as well. I can understand why you would be upset but your post was rude, even if every word is true, you should give a company with such reputation a chance. Contact Kershaw.
 
Well, looks like Kershaw has gigged me for 60.00 + dollars.
Click to expand...
Cleve, these words and the title of your thread kinda tops off my week, so I guess I should have expected a thread like this. Sorry for your displeasure with our Blur Cleve, it is certainly not the norm. We don't go out of our way to "gig" our customers.

Now I will chime in and say that I'm more of a get my issue fixed first prior to publically airing out my displeasure kind of a guy, but that's just me.
I did notice you had a warranty problem on another manufacturers knife recently, but you didn't go all "public" with that issue and was kind of wondering why all the need with us?

Tell you what Cleve, since it's Friday and all, and I'm pretty whipped, and you're apparently pretty ticked, PM your addy to me, and I'll send you a free Blur to make up for your time and wasted energy. No need to even send me the sh**ty one back. I'll even Rc the one I send you to ensure it has a proper HT. How does that sound Cleve?
 
thomas my mini zdp cyclone is junk-i cant even cut myself because its so dull,and cant feel it in my hand its so not there-

so will you send me a new one-LOL
 
I will send you the Blur in question back so you can check it.
Send me an address via E-Mail. My e-mail is jackupskipper@yahoo.com.
look forward to hearing from you. And thank you for making me eat
enormous amounts of crow.
 
I've got 3 blurs, including one with S30V steel. I like mine and haven't had any trouble with them. With all respect Thomas, If I act like a horse's ass can I get something free also? Besides a hard time or free advice that is ? :rolleyes: Joe
 
Cleve Loga said:
I And thank you for making me eat
enormous amounts of crow.
Click to expand...


You know "THANK YOU" can go along way with some people:confused: in a much less sarcastic tone. Your getting a free knife out of this rant. You're out nothing. Just THANK YOU would do:mad:
 
I had a similar experience with a Vapor II. I loved the shape and design, hated the edge retention.
 
I have three Blurs in my Kershaw collection....they are all sharp...great knives.....
 
440A is a decent steel... unless your cutting
a ton of stuff most people won't even know the difference
between it and a high end steel.

That being said if something trully dulls after a cut or 2 (which is really
hard to believe) then take it up with the company not the forums.
Sometimes even the best companies (like Kershaw) lets one get by.

Kudos to Thomas W and Kershaw for caring so much.
 
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