Kershaw Blur Sucks

Sounds like someone haven't removed burr when sharpening, be it factory or Cleve Loga ("Get it really sharp cut rope or even an orange and the blade is dull.").

+1, That's exactly what I was thinking when I read the original post.
 
Cleve, these words and the title of your thread kinda tops off my week, so I guess I should have expected a thread like this. Sorry for your displeasure with our Blur Cleve, it is certainly not the norm. We don't go out of our way to "gig" our customers.

Now I will chime in and say that I'm more of a get my issue fixed first prior to publically airing out my displeasure kind of a guy, but that's just me.
I did notice you had a warranty problem on another manufacturers knife recently, but you didn't go all "public" with that issue and was kind of wondering why all the need with us?

Tell you what Cleve, since it's Friday and all, and I'm pretty whipped, and you're apparently pretty ticked, PM your addy to me, and I'll send you a free Blur to make up for your time and wasted energy. No need to even send me the sh**ty one back. I'll even Rc the one I send you to ensure it has a proper HT. How does that sound Cleve?

Thomas,

You are amazing. This post alone would make me buy a Kershaw today.

I think I will buy a new Cyclone after reading this.
 
A company sails by the leadership of its captain, and it’s obvious that Kershaw has a great one. Thomas W has gone out of his way on this site to personally resolve issues with people so that we all know the Kershaw name stands for quality and value. A company like this deserves a pat on the back, not stabbed in it. With major knife companies folding or packing up and moving to China, it’s refreshing to see a company like Kershaw stay at home and supply a quality product.
I think Clive might have been better served by contacting Kershaw and expressing his displeasure for 440A, then to take a shot at their good name. If there’s a problem with the steel you know they will fix it or replace it. It’s plain to see that Thomas W is showing us all that Kershaw is a TOP SHELF company run by a classy individual.
 
No problems with mine at all. I've suggested this knife to several people and they've all been satisfied as well.

kershawblurpt7.jpg
 
I would agree it sounds like the Bur was never removed. CLEVE did you sharpen it many times yourself? I am not going to assume you didnt sharpen it or dont know how to sharpen. Just tell us a little bit more about the knife.
 
It's pretty obvious by the responses that Kershaw, and Thomas W. personally have developed a very good reputation around here. Knowing there is someone at a company that says what he means, and means what he says is a rare and valuable thing. I sincerely hope his bosses hold him in as high regard as we here do. Joe/Raleigh
 
I'm as good as anyone at complaining, but I also like to give credit or praise where it's due. So I'd simply like to add to all the well-deserved words to Thomas W. All the best.
 
Tell you what Cleve, since it's Friday and all, and I'm pretty whipped, and you're apparently pretty ticked, PM your addy to me, and I'll send you a free Blur to make up for your time and wasted energy. No need to even send me the sh**ty one back. I'll even Rc the one I send you to ensure it has a proper HT. How does that sound Cleve?
Now that's what I call class!

I figure with anybody you do business with, there are bound to be problems at times. It's what they do to make things right once a problem arises that really matters IMO.
 
Here is my current inventory of Kershaw products. Some of these I have had and used for over 5 yrs. I sent one back for the lock to be tuned and it was adjusted and returned within one week! I wholeheartedly recommend Kershaw.

Kershaw Ken Onion Boa, Purple&Teal, KS1580MCST​
Kershaw Ken Onion Whirlwind, KS1560​
Kershaw Ken Onion, Blackout​
*, K1550ST
Kershaw Ken Onion, Large Cyclone, K1630​
Kershaw Ken Onion, Leek, K1660ZDP​
Kershaw Ken Onion, Mini Mojo, K1800​
Kershaw, Ken Onion Splinter, Quince, KS1560​
Kershaw, Ken Onion, Gray Ti Handled, Speed Bump, 1590GRY​
Kershaw, Starkey Ridge, K-1410​
 
What the heck do some of these newbies use their pocket knives for? hacking cynderblocks? laying bricks? chopping down redwoods?

Its a $60 economy model. Treat it like one and you wont be dissapointed.

Dont tell me, the first thing you did was sharpen it at 10* per side and give it a super thin uber sharp edge? 440 is too soft for that kind of crap.
 
Cleve, it sounds like you have sharpened it, formed a burr on it and then used it. Then it knocks the false edge (burr) off from use and you get upset because you haven't taken the proper steps before hand to take care of the edge before you go to using it.

I'd suggest sharpening and then when the burr forms knock that off a bit first with a very fine ceramic rod, and then strop it on the back of a legal pad card board backing a few times and try it again.

It may also be simply that you have created an edge that is too obtuse, (thick) to effectively slice the things you like to use a knife for so you may opt to go with a 15 degree edge profile vs a 18 for example. The edge can be very sharp and still not be good for slicing if the edge is more wedge shaped and thick vs thin and to a nice even apex with no burr or as little as humanly possible.

It could be that the steel is not taking well to the sharpening method you are using also. I've noted several times that some of my knives work well with the diamonds, others seem to like my Edge Pro to get the kind of edge I like and still others seem to just do better on the old fashioned Razor Edge dry hones I have. Some repsond great to ceramic rods and others seem to do better by stropping on a leather with some polish paste or compound. I'd experiment some and see what the steel you have prefers before blaming what has been reported many times as a very good proudct as a bad one.

Its also nice to contact the company first before going public but in this case at least the company in question is run by someone that is concerned about customer satisfaction and has taken care of you.

Good luck with the new knife. If you feel the same way after using it send it to me and I'll sharpen it and return it to you for nothing but the shipping.

STR
 
Kershaw is a great company. I have a Blur and it is truly a good knife for $60.
Also have a Storm II and it is great. Both bought at Wally. I can't believe how good the workmanship is on these knives. The lock on the Blur is as good as it gets for a liner lock. Very secure (I've spine wacked it a few times). The frame lock on the storm is perfect also. I plan on getting a Junkyard Dog soon and a ZT is my dream knife(and a Strider) :D .

In a day when customer service almost doesn't exist anymore, we see
an example here of what it means to put the customer first(even though
the customer in this case was abrasive in his tone). Thank you Thomas!
 
Amen to that.

I've got a leek in trusty old 440A, and while it may not be S30V, with a very minimum of attention, it'll cut every time you need it to. With the amount I use my EDC, I could carry my leek for six months with only a stropping here and there before I had to touch up the edge. It's not the world's best steel, but hey, it works just fine on the leek and the Buck 110, and most kitchen knives would be lucky to be 440A.

Cut kershaw some slack and believe that a bunch of knuts wouldn't recommend their products if they sucked.

Oh, almost forgot to mention:
Used a Vapor II as a beater for who knows how long, then as my EDC on the jobsite when doing construction work, and then as the around-the-house beater for yardwork, cement work, construction and deconstruction, and after wearing out the pivot, stop pin, breaking the pocket clip, giving the blade a permanent slight bend, and stripping the handle screws, when I had beat on this thing so much that the lock was engaging on air, kershaw sent me out new parts for it, I installed them all, and it's good as new (well, it's scratched to hell, but it still cuts all day long, sharpens up easily, and just works.

Kershaw makes knives that even I can't kill, and then when I've put them through enough to make any knife cry "uncle", they send out parts to make it better. I'll always stand by kershaw, because they stand by their customers.

i totally agree. i have a S&W folder that is 440c and it has gotten the crap knocked out of it many a time. the reason i bring that knife up is because i have used two types of kershaws, both of which i think are better than the S&W.

those kershaws are the tanto blur and the chive. the blur was used to cut fishing line many a time and even after doing that and various other tasks it was still considerably sharp. the chive ive used less than the blur but it still is a very good knife.

what makes it interesting is that both of the kershaws are owned by two of my friends. we are all knife enthusiasts (ok knifenuts) so we are not stupid when it come down to steels. 440a is fine for alot of stuff. don't be so judgmental im going to be purchasing a blur at some point and i think its quite fine. i notice that you havnt even replied to some of thes posts save on the first page. i give kershaw and thomas a :thumbup: and you a :thumbdn: . btw my entire comments are to the guy who started this thread, cleve
 
Cleve, these words and the title of your thread kinda tops off my week, so I guess I should have expected a thread like this. Sorry for your displeasure with our Blur Cleve, it is certainly not the norm. We don't go out of our way to "gig" our customers.

Now I will chime in and say that I'm more of a get my issue fixed first prior to publically airing out my displeasure kind of a guy, but that's just me.
I did notice you had a warranty problem on another manufacturers knife recently, but you didn't go all "public" with that issue and was kind of wondering why all the need with us?

Tell you what Cleve, since it's Friday and all, and I'm pretty whipped, and you're apparently pretty ticked, PM your addy to me, and I'll send you a free Blur to make up for your time and wasted energy. No need to even send me the sh**ty one back. I'll even Rc the one I send you to ensure it has a proper HT. How does that sound Cleve?


Mr. Thomas,
I think I have spoken with you on here before to issue words of praise to Kershaw after more than one good experience. I won't berate Mr. Cleve here as he may have had an off day, but as a customer service rep myself, I'd say you handled that very nicely. While it may be hard to maintain that level of professionalism under some circumstances, you took an opportunity to address a dissatisfied customer's issue while at the same time encouraging me to continue using Kershaw products. I don't solely buy Kershaw but I recommend Kershaw products all the time. I have heard/read that the Blur series is moving to Sandvik, and if that is true I am glad to hear it. When I get mine I will speak well of it I am sure.
 
Well, acording to the Kershaw websight, they are upgrading to the Sandvik up from 440a. 59rc should defiantly give a better performace than the old 56rc. Kudos to Kershaw for the upgrades!

So what you're saying is I need to get new Chives and Scallions, huh?:D
 
I just bought another one the other day. I finally got myself a new Leek after losing mine several years ago. I was very impressed that Kershaw sent me out some new torsion bars for my MiniCyclone after the original broke. Thomas took care of that and for that I say Thank you. It was very nice to deal with a modern company that still cars about their customers.
 
I just got a Leek and I absolutely love it!
It's now my EDC and will likely be so for a long time.
 
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