Emailed Kershaw CS about replacement handle screws for a long out of production knife , got a response in under an hour and screws in my mailbox by saturday.
Emailed Kershaw CS about replacement handle screws for a long out of production knife , got a response in under an hour and screws in my mailbox by saturday.
You bet yer sweet patooty that is customer service. If they do it once it is impressive enough but they have delivered for me on several occasions. I am a picky Bit** and they have never failed to fix even the smallest issue in a timely manner (usually a week shipped coast to coast and fixed). :thumbup::thumbup::thumbup:
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