Kitchen knives damaged by commercial sharpener

[annr]

I think these guys could do a better job running them on the curb! Ouch!

 

[Spideyjg]

A moment of silence for the death of another carbon Sabatier.

I'm going in the shop to actually fix some blades.

Jim

 

[Ourorboros]

He didn't kid around when he said a few scratches. That is just absolutely brutal. Even my first attempt at freehand sharpening went better.

I really think in cases like this I'm okay with name and shame. People need to be warned.

 

[darth_cholo]

Every company hires new people and has to train them so you won't always get the same quality or service 10-30 years in when in business unless it's a single person operation. However this is just not acceptable and they should of taken care of you. At least comped the sharpening costs.

 

[Spideyjg]

Every company hires new people and has to train them so you won't always get the same quality or service 10-30 years in when in business unless it's a single person operation.

It is a sharpening business you either do it right or not. Trainees should never touch a customer blade unless they meet the shop standard. What I see in that pic is an utter failure.

If your the business owner your reputation is on the line with every blade regardless of who does it.

Jim

 

[Twentytwentyprojects]

Hi,
ouch
Chef's choice edge ? P60 grit?
This guy also had bad experience in miami but did not name and shame I researched and found a knife sharpening place in my city (Miami) with a great reputation and a fifty year history. They have absolutely destroyed this knife

I bet that is the same company, Sin Rival Cutlery.

 

[Lorenzai]

https://www.flickr.com/photos/157606635@N03/shares/770H1w My wife dropped our kitchen knives, including 2 older knives my grandfather gave me, off at a cutlery and sharpening shop. Apparently he told her the knives might get scratched by the procedure he uses to sharpen knives. She didn’t think to ask me if that was ok as she assumed it would be within reason. When we received the knives back, they are all sharp but have a line of scratches up the blade of each of them. 2 are Henckels professional and a shun plus a cutco and the heirlooms. Is this normal? What machine was used to do such damage? It looks like a bench grinder was used because the bevel is no longer straight. Is there a way to fix this? I realized after the fact that these companies all offer sharpening services but now that the damage is done they can no longer help.

I'm really sorry that happened to you! As far as I'm concerned, this is completely unacceptable. You could try sanding the scuffed up areas with a medium-fine grit sand paper and work your way up to an ultra-fine grit. From there you could try a polishing compound. I don't have much hope for this method, though. The scratches look pretty deep. I'd probably be putting some pressure on this sharpening place telling them you want the knives replaced.