Knife Purveyor, Buyer Beware

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VCM3 said:
I wouldn’t either if this is true , if I were you
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What do you mean “if?”

I don’t generally post my bad experiences. But you were defending him so hard, and calling on Blues to shut down the thread, that I decided to post my experience.

And it was a Scott Sawby folder.
 
Sharp & Fiery said:
What do you mean “if?”

I don’t generally post my bad experiences. But you were defending him so hard, and calling on Blues to shut down the thread, that I decided to post my experience.

And it was a Scott Sawby folder.
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I got you cowboy 10 four

I was calling on blues to shut it down because it seems that the OP pretty much got a refund. There’s nothing more that needs to be done over. I don’t know what 40 or $50 is what you guys are jumping up and down about. I don’t get it. It’s Christmas time lighten up
You guys both sounds like you had bad experiences with him. I’m sorry about that but I do know the guy for a long time and I know stuff happens so life has lessons. Don’t buy anything from him. I’m sure he doesn’t wanna sell anything to you guys either OK merry Christmas
 
VCM3 said:
I got you cowboy 10 four

I was calling on blues to shut it down because it seems that the OP pretty much got a refund. There’s nothing more that needs to be done over. I don’t know what 40 or $50 is what you guys are jumping up and down about. I don’t get it. It’s Christmas time lighten up
You guys both sounds like you had bad experiences with him. I’m sorry about that but I do know the guy for a long time and I know stuff happens so life has lessons. Don’t buy anything from him. I’m sure he doesn’t wanna sell anything to you guys either OK merry Christmas
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I’m not jumping up and down.

I’m offended that you questioned my integrity after you came in defending your friend for partially refunding a customer. The customer has every right to post his experience.

And you are right, for $50 or $60, the seller should have reimbursed it and could have avoided this whole debacle.

Merry Christmas to you.
 
I wonder now if the either party is thinking the extra $6.50 would have been a wise investment? Sure, the seller should cover the insurance expense, but sometimes I will pay it (from other vendors, not this one) because my time and mental state is worth more than a few bucks.
 
Sharp & Fiery said:
I’m not jumping up and down.

I’m offended that you questioned my integrity after you came in defending your friend for partially refunding a customer. The customer has every right to post his experience.

And you are right, for $50 or $60, the seller should have reimbursed it and could have avoided this whole debacle.

Merry Christmas to you.
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I was not trying to question your integrity. I apologize if I have whatever to you.
But as far as this post goes this thread, your story without pictures and the whole bull stuff that goes with it it’s nothing more than a story. I learned that watching Judge Judy.
At the end of the day, the person who posted this thread pretty much was reimbursed right not the whole thing. OK his deal sucked. OK is everybody happy that I said that?
But at the end of the day, it’s Christmas time it’s a $50 deal. It’s time to end. It is what I’m saying. Sorry your deal went bad too.
 
VCM3 said:
I got you cowboy 10 four

I was calling on blues to shut it down because it seems that the OP pretty much got a refund.
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First, it's not your place to call on me to shut down someone else's thread, especially when the matter has not been resolved, and full restitution has not been made for an item which was not received.

Our policy on BF has always been that insurance protects the seller / shipper and if an item is not received by the purchaser it is up to the seller to make him or her whole. (It is the sellers responsibility to collect his loss from the shipper who either lost or delivered the item to the wrong party.)

The seller can include the cost of shipping (and insurance) in the sales price...but if they don't insure, it's on them to bear the burden...UNLESS, it has been stipulated up front that once it leaves their possession they have no further responsibility and the buyer agrees to it.

ETA: I had a bad experience with a dealer, very similar to Coleman's. I had asked them to look over the custom knife carefully for any defects, and even mentioned specifically what my concerns were. When it was delivered, it had exactly those issues and yet they would not refund me in full nor would they pay return shipping. I returned it and ate the loss of the shipping and incidentals (insurance)

The next time I tried to order from that vendor, (after some months or a year or more), they refused to sell to me because, apparently, I was the bad guy for not keeping the less than acceptable item. My position was that they could go pound sand after that. (And I made it known when folks asked for references regarding that entity.)
 
Vince, this matter has nothing at all to do with Christmas...Coleman is a stand up and honest person, and I will go to the grave defending him on that score.

You gonna call me a liar for not showing you pictures of the knife I sent back to the dealer in question? Move along if you have nothing further to add to this specific matter and leave the holidays out of it.

I'll be moving further off-topic posts offline.
 
Just a thought just adding in a little two cents no big deal don’t attack me
But I think some of these dealers stay in business, even though there were some bad deals that happened in the years that they sell is because they sell stuff that might not be able to get somewhere else
And then there’s the Knife buyer who wants what they have so bad that they’re willing to go back even after they had a previously bad deal and try it again
It may or may not be bad business, but it is part of the game, especially with handmade knives because there can be variation
By myself in the past, I guess two years I don’t know I had my vision changed because of some things that happened anyhow, there’s a chance that I could miss little freckles or spackles sometimes I wake up and I’m seeing stuff floating all over the place
Stuff happens you know
I hope the OP gets his full refund, whatever that balance may be
Also, I’d like to say I meant no disrespect to the moderators or anybody by jumping in it just look like a pretty bad headline over a pretty small deal that had gone wrong. That was almost fixed. That’s all merry Christmas everybody.
 
So just to be clear because it's not. The buyer gave the right shipping address for the order. The seller put the right address on package and waybill. The carrier took the package to a different address and says since they have a photo of a different address they have done their part? This seems to be 100% on the carrier.

The seller seems to be adopting "Freight on Board" terms and those are pretty uncommon with a retail purchase (it's not uncommon in international shipping). Uncommon terms should be really clearly stated in the purchase agreement to avoid conflict.

As a sidebar that photo should be geotagged. I know someone shouldn't have to go knocking on doors for a package but sometimes circumstances result in that. This happened to me a few times after we sold our old place but I didn't update all my ship too locations on the web. That was my bad.
 
If you don't back up your shipping to the customer, you're a bad seller, period.
 
Bottom line is if I sell a knife, I am taking the chance by not purchasing insurance/signature confirmation. NOT the buyer. If it doesn’t make it there it is on me regardless of how it didn’t make it there.

Every time I ship an item without insurance I am crossing my fingers and holding my balls hoping for the best.

Lastly Fed ex is THE worst shipper I’ve dealt with. Why people still use them makes no sense to me.

USPS can use gps and see the exact area where they scanned tracking. This happened to me before and my mailman actually went back
to the house and got the package for me.

Can fed ex also do this?
 
Anderdale said:
Bottom line is if I sell a knife, I am taking the chance by not purchasing insurance/signature confirmation. NOT the buyer. If it doesn’t make it there it is on me regardless of how it didn’t make it there.

Every time I ship an item without insurance I am crossing my fingers and holding my balls hoping for the best.
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Well said...and since you and I just recently did a transaction, I can attest to the care and promptness with which you conducted the matter. 🍺
 
Seller is responsible to get the item to the customer. Bad sellers will try to deflect or pass off this responsibility to unsuspecting customers. The truth is both parties probably aren't great to do business with, but the seller is in business and certainly isn't conducting themselves professionally doing partial refunds for good they never provided.
 
I wonder if the law in the seller's state even allows him to put the burden of insurance on the buyer?
 
VCM3 said:
I think when you purchase items on the Internet, you need to read the companies policies and if you don’t understand why they are the way they are inquire before you purchase
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Did you read the post where his policy on the day of purchase was changed when the problem arose? I don't care about the money now, I want anyone dealing with this scumbag to understand why he is a scumbag.
 
We're going around in circles. If anything changes, please contact me to reopen the thread. Until then, let's move on.
 
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