Knifeworks.com

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I havent called cuase I am in Iraq and not stay awake that late. Wife has called a few times, but its a hassle for here. I would rather them just email me. Roger at knifeworks is great never had a problem. And will still order from them. Just hate emailing a company and never getting a reply.
 
Strange. I recently had a problem with an order and sent Them an email. I got a response he next day. Also always got someone on the phone when I called. How long ago did you send your email. Also, is your wife calling during business hours?
 
Ironically enough, I just talked to Ashley at KW on the phone 5 minutes ago about a problem I had (problem was my fault). She answered right away, was extremely helpful, and had already been working toward fixing my problem. I had emailed them on Sunday morning and got a reply yesterday morning, emailed a follow-up yesterday and hadn't gotten a reply. That's why I decided to call today. It turns out they had already been working to fix my problem and were planning to contact me later today, just hadn't had the time to email me about it.

Don't lose faith. Definitely call if you can, but they'll fix you up.
 
Mods please delete this post. I just got a email and worked things out. Sorry about this I was mad about something at work when I did this.
 
caine said:
Mods please delete this post. I just got a email and worked things out. Sorry about this I was mad about something at work when I did this.
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You have the option to close the thread. I am not sure if the mods will delete it or not.
 
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