Kudos to Kershaw

[monsterdog]

I recently bought one of those Kershaw T-Tools and got the bits stuck inside the tool.

This was 100% my own fault, I was stupid enough to put two bits in there facing each other, and they got wedged into the tool and was stuck.

I emailed Kershaw to ask if they had any good ideas on how to get them out, and they offered to send me a new tool.

Thats pretty stand up in my book, so thought I would spread the love.

-MD

 

[A_Blade_Afficionado]

I agree. I you ever email them with any questions they go above and beyond to satisfy you. That's the benefit of American customer service vs people in the middle east like microsofts tech support.