I've bought a ton of stuff from amazon including knives. Never had a problem. Make sure you buy from amazon itself not a 3rd party seller. I think that's where most people have an issue. Amazons return policy is awesome if you do somehow have an issue.
I agree.
However I have tried 3rd party sellers a few times when an item was not available direct from Amazon and have been pleasantly surprised. Most had zero problems.
Two orders had problems and both were resolved quickly.
I still almost always avoid third party for knives; too many great dealers I'm familiar with to mess with one I don't know. The Amazon third party prices are usually not that great.
One of my problem orders was a knife. Just a $22 item, so I took a chance. Week after it was listed as shipped there was no tracking update. Contacted the seller and he surprised me by immediately recognizing it must have been lost and offered 3 options including a full refund, which he posted to my account within an hour.
Apparently Amazon holds the other vendors to a pretty high standard. If one has good feedback and has been on Amazon for a decent period of time I'm less reluctant to use them.
Still sticking with only Amazon or my list of trusted dealers for knives though.