- Joined
- Feb 21, 2007
- Messages
- 270
After about 6 or 8 weeks of reading, studying and researching, looks like I'll finally get my grinder ordered this week. Customer service is what put the decision over the top in deciding on the AMK 77, that and the fact that its just a great looking machine, a novel concept and a great bang for the buck compared to others in the same class. At the beginning of the week I had contacted 4 different builders. Pheer, Esteem, Northridge, and AMK were all on my short list.
Northridge looks like they've got a real winner there, but at this time there are no contact wheels available. Nor are there any small wheels available although you can purchase the small wheel holder. Northridge also was responsive to my concerns and questions, so I believe their customer service is going to be as good as their machine. Unfortunately, they're unable to ship a complete package at this time, and it will be several weeks before contact wheels are available from what I understand. The one glaring downside with the Northridge was pricing on one of the options that I'd wanted...a horizontal tilt table. 500 bucks!! Seriously? Yeah, I know, excellant materials, yada yada yada, superb craftsmanship, yada yada....but 500 bucks to tilt 90 degrees?? It made me worried what the other options would cost once they became available.
At the beginning of the week, I had also emailed Jose over at Pheer, as well as well as Brett over at Esteem, just to ask a few questions about their products. Haven't heard back from either one of them. I understand from others on Blade Forums that these two machines are also good performers and the customer service from both Brett and Jose have been top notch. I cannot vouch for that at this time. I'm thinking that I probably caught them at a busy time what with the Atlanta show coming up. At least I'd like to think so.
Enter the AMK 77. I had seen this grinder in a youtube video a few weeks ago, but I hadn't seriously considered it until this week. Just yesterday afternoon, I'd sent an email to Matt Apoe, one of the principles at AMK. Last night he called me back on the phone. Unfortunately I was teaching a class at the time and missed his call. He did leave a voicemail and told me that the chief engineer, Allen, would be in touch with me to answer my technical questions. Allen called me this afternoon and we spoke on the phone for about 25 minutes or so. Turns out that we were both engineering robotic systems at around the same time back in the 80's. Anyhow, AMK is offering a "show package" right now that includes a 12" serrated contact wheel. One of my questions was whether I could have a solid contact wheel instead...no problem he said. How much is shipping I asked. "Its included in the price" he responded. Ok, great. I'd asked if the 1.5hp motor with the KBAC 27 drive was sufficient for this machine, or should I consider the 2hp. I'd really rather not have to run 220 out to the shop right now, but I likely will in the future. He stated that performance wise, there was little difference and that they probably only sell 2 or 3 units per year with a 2hp motor. Thats comforting...good. I can always swap out for a 2hp in the future if I see the need. The KBAC 27 VFD will handle either. Bottom line, the grinder with flat platten and 12" contact wheel is $1799. The horizontal tilt base is $150. The small wheel attachment with one wheel included, $200. Shipping, free. Grand Total $2150 and warrantied for 2 Years including drive and motor.
Northridge looks like they've got a real winner there, but at this time there are no contact wheels available. Nor are there any small wheels available although you can purchase the small wheel holder. Northridge also was responsive to my concerns and questions, so I believe their customer service is going to be as good as their machine. Unfortunately, they're unable to ship a complete package at this time, and it will be several weeks before contact wheels are available from what I understand. The one glaring downside with the Northridge was pricing on one of the options that I'd wanted...a horizontal tilt table. 500 bucks!! Seriously? Yeah, I know, excellant materials, yada yada yada, superb craftsmanship, yada yada....but 500 bucks to tilt 90 degrees?? It made me worried what the other options would cost once they became available.
At the beginning of the week, I had also emailed Jose over at Pheer, as well as well as Brett over at Esteem, just to ask a few questions about their products. Haven't heard back from either one of them. I understand from others on Blade Forums that these two machines are also good performers and the customer service from both Brett and Jose have been top notch. I cannot vouch for that at this time. I'm thinking that I probably caught them at a busy time what with the Atlanta show coming up. At least I'd like to think so.
Enter the AMK 77. I had seen this grinder in a youtube video a few weeks ago, but I hadn't seriously considered it until this week. Just yesterday afternoon, I'd sent an email to Matt Apoe, one of the principles at AMK. Last night he called me back on the phone. Unfortunately I was teaching a class at the time and missed his call. He did leave a voicemail and told me that the chief engineer, Allen, would be in touch with me to answer my technical questions. Allen called me this afternoon and we spoke on the phone for about 25 minutes or so. Turns out that we were both engineering robotic systems at around the same time back in the 80's. Anyhow, AMK is offering a "show package" right now that includes a 12" serrated contact wheel. One of my questions was whether I could have a solid contact wheel instead...no problem he said. How much is shipping I asked. "Its included in the price" he responded. Ok, great. I'd asked if the 1.5hp motor with the KBAC 27 drive was sufficient for this machine, or should I consider the 2hp. I'd really rather not have to run 220 out to the shop right now, but I likely will in the future. He stated that performance wise, there was little difference and that they probably only sell 2 or 3 units per year with a 2hp motor. Thats comforting...good. I can always swap out for a 2hp in the future if I see the need. The KBAC 27 VFD will handle either. Bottom line, the grinder with flat platten and 12" contact wheel is $1799. The horizontal tilt base is $150. The small wheel attachment with one wheel included, $200. Shipping, free. Grand Total $2150 and warrantied for 2 Years including drive and motor.
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