- Joined
- Oct 2, 1998
- Messages
- 5,461
OK Here are the facts up to this point in a nutshell:
So what is our knife now? How much more fair can we be in handling this situation?
We have agreed to test another ATAK (Brand New this time)
My wife Lori says we should send back the blade and have it rehandled as it is getting more and more obvious that this knife is in fact a REAL MAD DOG ATAK!
I will even pay for it! How much does a new handle cost? Why is this so damn difficult to figure out? AARRRRRRGGGGGGG.....
Why are we the ones making all the offers on how to solve this?
If they don't accept my last offer then what does this say about Mad Dog's customer service?
They can even mark the knife in such a way that it can never come back for warranty repair if they like but I am sure that the actuall owner would like a new handle at least and I am willing to pay for it.
Any other suggestions?
------------------
Best Regards,
Mike Turber
BladeForums Site Owner and Administrator
Do it! Do it right! Do it right NOW!
www.wowinc.com
www.gigandknives.com
www.macedirect.com
www.dragon-forge.com
The above sites are pure shamless plugs!
[This message has been edited by Mike Turber (edited 06 November 1999).]
[This message has been edited by Mike Turber (edited 06 November 1999).]
- We tested a Mad Dog ATAK knife.
- Mad Dog says it was a defective/stolen knife in an email to another member here.
- The member asks Mclung if he can share the info with me.
- I obviously can't sit on the info and make it public.
- Mrs. Mad Dog then says it is possibly a shop knife.
- Spark and I talk to StreetPro's Tim and Bill (A Mad Dog dealer) and find out that the knife is probably about 8 or 9 years old.
I have written off our substantial losses, but filed every piece of dated documentation to prove that stolen product was shipped out regularly between August of 1997 and January of 1998.
So what is our knife now? How much more fair can we be in handling this situation?
We have agreed to test another ATAK (Brand New this time)
My wife Lori says we should send back the blade and have it rehandled as it is getting more and more obvious that this knife is in fact a REAL MAD DOG ATAK!
I will even pay for it! How much does a new handle cost? Why is this so damn difficult to figure out? AARRRRRRGGGGGGG.....
Why are we the ones making all the offers on how to solve this?
If they don't accept my last offer then what does this say about Mad Dog's customer service?
They can even mark the knife in such a way that it can never come back for warranty repair if they like but I am sure that the actuall owner would like a new handle at least and I am willing to pay for it.
Any other suggestions?
------------------
Best Regards,
Mike Turber
BladeForums Site Owner and Administrator
Do it! Do it right! Do it right NOW!
www.wowinc.com
www.gigandknives.com
www.macedirect.com
www.dragon-forge.com
The above sites are pure shamless plugs!
[This message has been edited by Mike Turber (edited 06 November 1999).]
[This message has been edited by Mike Turber (edited 06 November 1999).]