Microtech UTX 70 BROKE! BladeHQ.com steps up!

Have to confirm that Blade HQ is awesome! Defective latch screw on a bali and they promptly sent me an entirely new balisong :)
 
VidKnight said:
robertesq1, did you get it from us? If so, shoot me an email (cam (at) bladehq.com). I don't like to be critical of companies, but Microtech recently went through some... reorganization. It has not beeen easy to deal with them.

-Cam
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Cam: Thanks so much for getting back to me, you are the one light in a sea of darkness (how's that for a compliment). R
 
I was wondering about BladeHQ, seems they are more than good to go and have someone on the forums :thumbup: .
 
VidKnight said:
robertesq1, did you get it from us? If so, shoot me an email (cam (at) bladehq.com). I don't like to be critical of companies, but Microtech recently went through some... reorganization. It has not beeen easy to deal with them.

-Cam
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any news?
 
My apologies- I don't post on the forums as often as I should. I know we got this back and as far as I know it was sent back to you. Let me know if there are any unresolved issues. Thanks!

-Cam
 
VidKnight said:
My apologies- I don't post on the forums as often as I should. I know we got this back and as far as I know it was sent back to you. Let me know if there are any unresolved issues. Thanks!

-Cam
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No problem.. I told you I was low maintenance. But no, I never got it back. Was just wondering if it was fixed......
 
Alright- looks like it was repaired and shipped back to you on the 10th via UPS. Scheduled delivery is tomorrow (the 17th). I'll shoot you another email w/ the tracking info shortly.

-Cam
 
VidKnight said:
Alright- looks like it was repaired and shipped back to you on the 10th via UPS. Scheduled delivery is tomorrow (the 17th). I'll shoot you another email w/ the tracking info shortly.

-Cam
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Cam: Got it and it works better than ever. Thank u so much for spending the time and energy to insure the repair and return of a product that broke through no fault of yours. :thumbup::thumbup::thumbup::thumbup::thumbup: Five thumbs up! And I assure u that you will be receiving all my future business.

R
 
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