Mmawannabe - please do the right thing

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I see both sides of this one being pretty equal.
I don't believe in buyers remorse (well I know it exists, but it shouldn't be the sellers problem), but I tend to agree that "Left Handed" is something that should be stated in a sales thread, and not be expected to be asked by the buyer necessarily.

If everyone would insist on a 3 day inspection period with a no questions asked return policy when they buy (which I offer on every knife I sell), this would not be an issue.

As the seller:
You get delivery confirmation with signature (if you don't you are an idiot), wait 72 hours from the time it's signed for, and if the buyer has not contacted you about any issues it's a done deal.
As the buyer, you have 72 hours to realize your mistake, or the misleading nature of the seller, or whatever else, and ask to reverse the sale.

It's not rocket surgery.
 
Most of the coulda, woulda, shoulda stuff is not the issue here. The issue is that the buyer is not happy and wants to return. (there are some valid reasons) so...........seller should take back and refund money. Nothing more difficult than that. Hope the seller does the right thing.
 
Jroden5446 said:
I believe people are referring to # 9
http://www.bladeforums.com/forums/s...ving-a-good-Buying-Selling-Trading-experience

That's not the exact wording, but the spirit is similar
Click to expand...

I get the spirit of it, but I take it more to mean that the deal isn't done until both parties do what was agreed upon, not until some arbitrary level of satisfaction has been met.
Just imagine if I sold a knife, and then a few days later contacted the buyer and said I wasn't "happy" with the deal after all and wanted to reverse the sale. Absurd.

I would refer you to #5:

"5. IF YOU WANT AN INSPECTION PERIOD OR RIGHT TO RETURN A PRODUCT, AGREE TO IT IN ADVANCE. CYA CYA CYA CYA CYA - it will save hard feelings all around."

This suggestion is testimony that it is in fact not a rule that you have the right to return a product purchased in the exchange, weather it is for reasons of unhappiness or not, without prior agreement.
As I said before, I offer a three day inspection period because I think it's the right thing to do for my buyer AND me, but from everything I can find in the rules I don't have to.

The exchange forum mods have a really tough job, and they do a great job of refereeing the disputes. It's impossible for them to know when they are getting the true story in these things, and they have to do the best they can at applying suggestion #10 "Ethics & Common sense are not optional" when assigning blame and punishment.
I'm just saying it doesn't help to Quote non-existing rules like the "happiness" rule. It can help lead to someone not doing their due diligence when engaging in commerce on the forum and that makes it easier for the unscrupulous to prey on some of our more naive members.
And not for nothing, it's a major hassle when as a seller you do everything you can to sell a knife honest, and some buyer who is quick on the trigger, has unrealistic expectations, or who just wants to kick the tires on a knife, buys with the expectation they can "return" it to the seller like he is running some kind of retail business.


Mods, If we are getting too far afield I apologize.
 
Thanks again to everyone who responded with their input on this matter. The criticism has definitely helped me see where I need to do better in the future, and the overwhelming support has reassured me as to the character of the folks on this forum.

As the seller has not posted in this thread or contacted me via PM or email I sent him this message just now:

Chris,

By now I assume you have seen this thread in the feedback section of BladeForums: http://www.bladeforums.com/forums/showthread.php/1088079-Mmawannabe-please-do-the-right-thing

As you can see the consensus of the community is that the right thing for you to do is to reverse the sale. I also know that you have heard via PM from two moderators requesting that you do so.

As you have neither posted in the thread to defend your actions nor issued me a refund I will make one more effort to get this settled in a way that will be as convenient for you as possible.

Since their is a significant breach of trust between us at this point (as some forum members have rightly pointed out) I propose that I ship the knife to a moderator at my expense, via USPS Priority and fully insured, who will then confirm that he has the knife. Upon his confirmation you will refund me the full amount I paid for the knife, $775. I will then, again at my expense, have the knife shipped to you via USPS Priority with insurance. I'm not sure I can make it any easier for you than that.

Please respond at your earliest convenience. Again, if you refund the money I will request that the mods remove my post from the feedback section of BladeForums and we can both put this unpleasant episode behind us.

Regards,

Dave

I will certainly keep you all posted on how this gets resolved.
 
FLymon said:
...Just imagine if I sold a knife, and then a few days later contacted the buyer and said I wasn't "happy" with the deal after all and wanted to reverse the sale. Absurd....
Click to expand...

Of course it is absurd. What is implied here, IMHO, is that a lack of agreement [Edit: 9. The deal isn't done until everyone agrees] or "happiness" (if you will) has to be based on a valid issue. "I don't like it" would not be an adequate reason to reverse the sale, but "I'm not happy with the sale because of (insert valid reason here)" IS an adequate reason. In this case, the one we are discussing without hypotheticals, Dave has an arguably valid reason for not being "happy" with the sale.

Not interested in playing word games here. I think most people get the spirit of the rules and are willing to play within them.

JMO.
 
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DShahriari said:
Thanks again to everyone who responded with their input on this matter. The criticism has definitely helped me see where I need to do better in the future, and the overwhelming support has reassured me as to the character of the folks on this forum.

As the seller has not posted in this thread or contacted me via PM or email I sent him this message just now:

Chris,

By now I assume you have seen this thread in the feedback section of BladeForums: http://www.bladeforums.com/forums/showthread.php/1088079-Mmawannabe-please-do-the-right-thing

As you can see the consensus of the community is that the right thing for you to do is to reverse the sale. I also know that you have heard via PM from two moderators requesting that you do so.

As you have neither posted in the thread to defend your actions nor issued me a refund I will make one more effort to get this settled in a way that will be as convenient for you as possible.

Since their is a significant breach of trust between us at this point (as some forum members have rightly pointed out) I propose that I ship the knife to a moderator at my expense, via USPS Priority and fully insured, who will then confirm that he has the knife. Upon his confirmation you will refund me the full amount I paid for the knife, $775. I will then, again at my expense, have the knife shipped to you via USPS Priority with insurance. I'm not sure I can make it any easier for you than that.

Please respond at your earliest convenience. Again, if you refund the money I will request that the mods remove my post from the feedback section of BladeForums and we can both put this unpleasant episode behind us.

Regards,

Dave

I will certainly keep you all posted on how this gets resolved.
Click to expand...

Outstanding!

I agree with Ernie1980, it won't get any fairer than this. They buyer is showing trustworthiness and goodwill on top of everything.

Mmawannabe needs to man up and post his intentions in this thread. I know he has seen it by now.
 
Hi All,

I'm happy to say that I heard from the seller last night after I directed him to this thread over email.

We were able to come to a mutually agreeable arrangement and I am 100% satisfied with the outcome.

I truly appreciate everyone's input and support in this matter.

Mods - I personally consider Mmawannabe absolved of any guilt or wrongdoing at this point so please delete this thread if that is acceptable on your end.

All's well that ends well, and I think both sides in this learned a valuable lesson to boot.

Special thanks to the two mods who helped here (you know who you are) and to Gizmoman.
 
Dave and I have come an agreement. I am just waiting for his reply here on
BF. I hope to see his comments here soon. Thx for all the opinions, I will be much more
careful in the future. I made a mistake I regret and have apologized to Dave.

Oops a little late I guess. Just saw the reply.
 
Excellent! I wish more folks could be as amicable and understanding as these two were. The end resulted in continued mutual respect, politeness, and professionalism. Not once was there any anger, impatience, name calling, or any of the other garbage that has gone on in some other threads.
I would gladly deal with either one of these folks, simply on the way they conducted themselves. Ideally, this is exactly how problems should be brought up and handled. Finally, a happy ending. Thanks to you both.
 
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