- Joined
- Feb 24, 2008
- Messages
- 351
Murray Carter is a stand up knife maker...I ordered a pretty pricey training knife(the wife's b-day gift for me) on a whim last night thinking it could be heat treated and sharpened and unfortunately i was informed it could not be. Murray clearly stated on his site no refund on the item since it was on sale...However Murray allowed me to purchase another knife and issued a full refund on the training knife anyway...I screwed up and he went out of his way to make things right..Now that's service with a smile. This is going to be one great b-day...