My BAD Experience With a Benchmade 940

SD0331 said:
Mine is just the 940. I received the email last night that it is on its way back to me. I should receive it at the beginning of next week. I'll be sure to post up how it returns.
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I hope they got it right for you this time. I'm blown away that some people on here are actually ragging for being upset about a $200 knife rubbing the liner. Talk about blind followers.
 
adamg01 said:
I hope they got it right for you this time. I'm blown away that some people on here are actually ragging for being upset about a $200 knife rubbing the liner. Talk about blind
followers.
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What some would call ragging others would call consistent. We only have to pay more these days, for the right to receive ours with the blade rubbing the liners, for $200. (Or more...) The knives used to be cheaper and better built. :rolleyes:
 
Evidentially, the knives are not subject to a final once over prior to being boxed and shipped?

Seems if they were, these would get caught there to be corrected. Or do they just hope whomever ends up with it will just live with it.

I've noticed in the past year or so, the amount of posts about issues with new knives is on the rise. Could be wrong. Dunno
 
I ordered two 940-1 on fri, and will get them next week, this thread has my eyes open for what to look for when they arrive. I'll keep everyone posted about the quality. I can say I've had pretty good luck buying benchmade in the past, with only 1 or 2 with slight problems.
 
Received the knife back today. I'm happy to report that the blade centering is perfect (it will appear a little off to the right in the picture, but that is just due to the angle of the camera). The blade lockup is perfect, and it is free swinging. The liner that was scratched up from the rubbing has been replaced. The plunge lines are better, but not perfect, and, due to this issue, the bevel grind is not even on both sides. That isn't a big deal though, because I like to touch up my blades anyway. So, all in all...I think they corrected the problem on the second round. Now for the pictures...sorry they aren't better.


edit: can't figure out how to upload pics.
 
You now have a knife that has had far more attention from the manufacturer than most. Makes it better than most.
 
SD0331 said:
Received the knife back today. I'm happy to report that the blade centering is perfect (it will appear a little off to the right in the picture, but that is just due to the angle of the camera). The blade lockup is perfect, and it is free swinging. The liner that was scratched up from the rubbing has been replaced. The plunge lines are better, but not perfect, and, due to this issue, the bevel grind is not even on both sides. That isn't a big deal though, because I like to touch up my blades anyway. So, all in all...I think they corrected the problem on the second round. Now for the pictures...sorry they aren't better.


edit: can't figure out how to upload pics.
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Go to www.imgur.com and upload the image, copy and paste the
 
Well I received my 2 940-1, and the quality is about 50/50. One has perfect centering with horrible bevel, the other is almost rubbing the liners with an excellent bevel. I'm not to worried about either is sure with either knife, but still dissapointed on how benchmade has slipped in the qc department.
 
Jastab said:
Well I received my 2 940-1, and the quality is about 50/50. One has perfect centering with horrible bevel, the other is almost rubbing the liners with an excellent bevel. I'm not to worried about either is sure with either knife, but still dissapointed on how benchmade has slipped in the qc department.
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It is pretty disappointing. I think BM is a little overpriced anyway, they seem to capitalize on the "I only buy American crowd" which is ok but we aren't talking about Griptilians here. These 940-1's are pushing nearly $300 in some stores, it's sad how common it is getting for suspect quality on expensive knives.

The only two BM's I have I got off here. Luckily for me the owner's were very honest in the descriptions. I love my 940, it is getting more pocket time than my Spydercos lately but with the prices of PM2's and Chokwe's, I wouldn't pay over $150 for a 940 (especially sight unseen with all of these 940 threads). I hope BM gets it together.
 
Can someone post a pic of what an uneven bevel or grind looks like? Does that mean the edge isn't constant? I ordered my fifth Benchmade last night. A 940-1. I'm hoping for it to be as perfect as the others have been. Blade centering I understand and require, but I'm not sure I understand what an uneven grind or bevel looks like. I do expect an excellent production knife for $250...
I would not have purchased it if not for Benchmades fantastic service. As mentioned though, no one wants to buy a knife and have to send it back to be done right. I would be very interested in what percentage of knives are sent back for QC issues.
 
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I received my 940-1 from Amazon today.

I own other $200+ Benchmade knives and a number of other brands of equal or higher quality.

The knife I received today should never have left the manufacturing line, much less passed quality assurance.

The blade nearly rests on the left handle. Not slightly - but close enough to mask any light from passing through the frame on that side.

I am more than disappointed.
 
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WOW! That's pretty bad,,, I do feel your pain. However I am sure its an exception. I have the STD 940. Today, I was thinking to myself, of all the folders I have today which are few(5) , and all the folders I have had say (100)at one time or another, the 940 has by far exceeded the 2nd place favorite.

I hope this works out for you as there is no doubt the 940 IMO, it will go down as one of the finest blades... Good Luck with your issue, and not a rant at all.. TD
 
Call Benchmade, and while this should not have happened, I bet they'll make it right quickly.
 
All I can say is I own 3 Infidels,a mini Stryker, 940, 610 Ruckus (used and several years old), 51 Bali, 62 Bali, mini Grip, 710, and 808 Loco, and not a single one of them have any of the issues mentioned here.....All were purchased from the same Brick and Mortar store and have likely seen a little handling by the public...I call B.S. on the vast majority of peoples complaints, my guess is there are some haters out there taking pics of what they have screwed up...as for the 940 I pulled the pivot screw out, locktighted it and replaced to absolute perfection in less than 1 minute, with ZERO bladeplay or off centering so I'm not sure why anyone is having issues with doing the same.

Sorry for my callousness, but I'm seeing too many threads and comments trashing Benchmade as of late, and I have yet to see these issues first hand.
 
Firestrike,

In general I agree with you.

I could indeed fiddle with the 940-1. But i don't believe that I should need to do so on a brand new, relatively expensive knife right out of the box. This isn't me re-profiling a blade to my spec, it's the manufacturer consistently producing identical quality production pieces.

If I did decide to reset the blade I see three outcomes.

1) I succeed with no difficulty and all is hunky dorey

2) I cannot center the blade but leave scratches behind and call my warranty into question

3) I do center the blade but there is indeed a misalignment I am not equipped to detect and in doing so have moved the blade to its limits and decreased it's lifetime

None of this is catastrophic. But very annoying from a vendor that has set high expectations both in the marketplace and with my previous experience with other new Benchmade knives. Specifically a Volli and a Mini Barrage.

I have no experience with any similar issue from Chris Reeve (small Sebenza), Spyderco (PM2), Zero Tolerance and/or Kershaw knives etc.

Additionally it does not address the minor issue of the damaged clip.

As I said, disappointing. Not rant and raving "never going to buy a Benchmade again" crazy.

Regards,

Alex
 
How I've fixed such problem in Spyderco Starmate with linerlock. [I don't know if it works with axis, btw my BM 950 is ok]. Blade was rubbing handle in the same way in that BM.

1. Loosen pivot screw
2. Put between liner and blade near pivot area piece of paper [ A piece of printer paper, folded in 2 or 3 layers]. On the side which is blade rubbing.
3. Tighten pivot screw
4. Remove piece of paper
 
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The 940-1 is a tremendous knife in my opinion..it's a real shame so many people have issues with centering and play.

Mine is pretty much perfect. When I got it, it wasn't the typical folder I usually buy/carry (got it in a trade ). I've had a hard time keeping it out of my pocket since then. It just feels so right.
 
Ourgon et.al.

I loosened the pivot and used a double plastic spacer to push the blade all the way over against the other handle.

Semi snugged the pivot. The blade moved slightly closer. But not near centered.

That's a problem.

Waiting for a response from BM.

Thanks all.
 
MacMook said:
Firestrike,

In general I agree with you.

I could indeed fiddle with the 940-1. But i don't believe that I should need to do so on a brand new, relatively expensive knife right out of the box. This isn't me re-profiling a blade to my spec, it's the manufacturer consistently producing identical quality production pieces.

If I did decide to reset the blade I see three outcomes.

1) I succeed with no difficulty and all is hunky dorey

2) I cannot center the blade but leave scratches behind and call my warranty into question

3) I do center the blade but there is indeed a misalignment I am not equipped to detect and in doing so have moved the blade to its limits and decreased it's lifetime

None of this is catastrophic. But very annoying from a vendor that has set high expectations both in the marketplace and with my previous experience with other new Benchmade knives. Specifically a Volli and a Mini Barrage.

I have no experience with any similar issue from Chris Reeve (small Sebenza), Spyderco (PM2), Zero Tolerance and/or Kershaw knives etc.

Additionally it does not address the minor issue of the damaged clip.

As I said, disappointing. Not rant and raving "never going to buy a Benchmade again" crazy.

Regards,

Alex
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No worries, was just noticing a trend in Benchmade negativity recently. I just this year started making the money that allowed me to start buying Benchmades instead of cheaper Kershaws, CRKT'S, and Spyderco's. I had always been wanting to buy a few BM's but when reading all these comments of QC issues I almost stop considering BM. It wasn't till I found a Brick and Mortar store that had a few models sitting on thier shelf that sold me...I picked up an Infidel first, then two more, absolutley fell in love with BM after I handled those and the Stryker...Asked the guy to place and order for me on the 710, he was happy to oblige, now he has over 70 BM's sitting in his store and is selling them like hotcakes...Most of the ones he has I have handled, still haven't seen any of the issues mentioned, grinds are all good, centering is perfect, action is like butter...these are all hot off the line too...Both model 51's I purchased were back ordered from BM and had to wait 3 weeks for the 1st and 8 days for the 2nd, both were purchased a month apart, no quality control issues.

Makes me wonder with handling at least 50 current production BM's if the problematic ones came from the same employee (maybe disgruntled or hates thier job) or if these could be older production, returns, or fondled regularly by the public...
 
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