Edited 11/4/13
My deal is complete with heekma, I received the knife I purchased from him on 11/2/13. In my opinion it was not in the condition he described in his listing however it's acceptable to me.
In summary my complaints are that heekma had poor communication, was not responsive to the issues we encountered in our transaction and failed to follow through on what he said he would do.
I would be very reluctant to engage in another transaction with him and would never agree to use USPS Money Order as payment method. It should not take me tracking down his work phone number and calling him to get the knife shipped.
My deal is complete with heekma, I received the knife I purchased from him on 11/2/13. In my opinion it was not in the condition he described in his listing however it's acceptable to me.
In summary my complaints are that heekma had poor communication, was not responsive to the issues we encountered in our transaction and failed to follow through on what he said he would do.
I would be very reluctant to engage in another transaction with him and would never agree to use USPS Money Order as payment method. It should not take me tracking down his work phone number and calling him to get the knife shipped.
I agreed to purchase this Masters of Defense knife from heekma here: http://www.bladeforums.com/forums/s...-Dieter-QCB-II-DAMASCUS-blade-Auto-mint-w-box.
It's a very cool knife and the first MOD I've seen with Damascus blade. His listing initially didn't mention payment method so I contacted him asking for his paypal address. He wanted a USPS Money Order as payment. I checked his feedback and found this- http://www.bladeforums.com/forums/showthread.php/807894-Gotta-give-a-huge-thumbs-up-for-heekma! He also had all positive feedback in his iTrader ratings so I figured it was safe and agreed to the deal.
Below is the timeline and basic facts from my point of view. I will forward a link of this thread to heekma so he can give his side of the story as well. I'm really hoping there is some reasonable explanation for why it's taking him so long to complete the deal. I'm perfectly willing to edit my thread and remove any statements that are inaccurate. Right now, with no communication from heekma, I have only my side of the story.
1. 10/1- I agree to buy the knife in his thread.
2. 10/2- I purchase a $300 usps money order and mail it out the next day.
3. Around 10/8 we determine he gave me the wrong address. How do you give the wrong address when you ask for a money order? I know typos happen but aren't you going to double check it before hitting send. My first sign that our deal is going downhill!
4. Communication from heekma gets sporadic, meaning he stops responding to my emails. He also does not follow through on his end searching for the money order. I was able to track down the phone number to his local post office very easily. I called and talked with a supervisor. I forwarded her name and phone number to heekma and asked him to follow up. I also contacted a moderator (RevDevil) and asked him to contact heekma.
5. I believe RevDevil contacted him on 10/14 and that's when he gets back to me after a few days of no contact. His reason was a weekend vacation with no internet. Ok, that can happen right.
6. On 10/16 he finally talks to his mail carrier. Tells me the carrier will do some checking. That makes no sense to me, wait a week and then contact the carrier to look for a letter with $300 usps money order in it.
7. On 10/22 I get the following message.
8. The quotes are shown to clarify the message. First thing is I never received the email saying he had the money order. I told him in an email (that was not responded to) that I was going into the post office the week of 10/21 to order a copy of the money order. That would determine if it was cashed or not and who signed on it.
9. Summarizing his above message, I think he's saying he received my usps money order on 10/18 and that he would mail the knife on 10/19. He didn't mail it 10/19 so his last statement puts mailing it on 10/23 since I received the message on 10/22.
10. I received one more email on 10/22 from heekma.
11. Since 10/22 no more contact from heekma. I have not received the knife. I've sent 4-5 emails asking if the knife has been mailed and for tracking info. I've received no responses.
12. I don't remember the date but this week I received a copy of the money order. It was signed and deposited by heekma on 10/21.
13. 10/30 I email heekma saying I am again contacting an exchange moderator and starting a thread in the GBU forum.
14. I was able to track down his work phone number last night. Today (10/31) I called and left a message with the receptionist as heekma was in a meeting.
What else should I do to get this deal done? I do have all my email exchanges saved so all that I wrote above can be verified. There might be some date discrepancies but I believe it fairly reflects the transaction from my point of view.
I've used usps money orders before but this might be my last time. I can't afford to lose $300. With all of paypals faults at least in this deal I would have recourse for getting my money back.
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