- Joined
- Apr 19, 2017
- Messages
- 43
I have been acquiring Buck knives since my first factory tour in 2014. I started with the original dymondwood 110 from amazon and went next to the 124 frontiersman, 119, buck mesa, and numerous 110's and 110, slim, LT copper and clad drop point 110 etc. Just to add I have had excellent customer service from Copper and Clad particularily Claude who made a 110 finger groove cocobolo knife right and allowed me to send the defective product back with free shipping. However the knife should have never left the factory the way it was which was not as concerning to me then as what my recent experiences have been lately.
I usually have the privilege to stop by the Buck factory store and pick out a knife I am interested in purchasing if I am in the area every couple of years or so.
However when I was there this past year the store did not have any 110 420 HC drop point 110's available. So I ordered the 110 drop point and received a knife that had a recessed lock bar so deep it was obvious and looked horrible so I sent it back, 10.00 shipping to receive another one just as bad and other QC issues so back to Buck it went which customer service / warranty did a great job making it correct. The gentleman in sales was very nice and agreed the first one was defective but then sent the same one almost back to me that was almost worse so I thought at least they would go over it to make sure it was okay. I had to send it back again, on my dime and when it was all said and done I could have ordered a custom shop knife for what I paid in multiple shipping expenses etc. I am not upset at that point and understand QC can happen here and there however since then I have ordered 112 slim and 110 slim with not so great edges and hit and miss QC.
Recently I was at wall-mart looking over a 110 and for 34.00 It was a great deal but the four they had were lacking in the QC dept with off centered blades and scales that recessed below the brass creating sharp edges and not so pretty machine marks an brass chips.
Not here to bash Buck because I love them and will continue to support and purchase there knives. However I am concerned with all the options out there newcomers will be turned off and experience bad QC out of the gate and this will hurt Buck's sales.
The 110 to me is what I think of when I think of a Buck knife but I understand other's have their visions also.
I hope that things with QC get better and I just had a bad hand with a few products. I feel that some of the youtube videos hurt Buck with making strides in innovation of the 110 and 112 slim pro and the centering issues.
One quick question for all you experts in this forum. Is it normal for 110 scales to have a gap or small amount of brass showing under the wood to feel uneven or enough for your finger to run over it and be a sharp edge? Just something I have noticed recently on my experience of examining newer Buck's.
Thank you all for your help and knowledge on Buck knives.
I usually have the privilege to stop by the Buck factory store and pick out a knife I am interested in purchasing if I am in the area every couple of years or so.
However when I was there this past year the store did not have any 110 420 HC drop point 110's available. So I ordered the 110 drop point and received a knife that had a recessed lock bar so deep it was obvious and looked horrible so I sent it back, 10.00 shipping to receive another one just as bad and other QC issues so back to Buck it went which customer service / warranty did a great job making it correct. The gentleman in sales was very nice and agreed the first one was defective but then sent the same one almost back to me that was almost worse so I thought at least they would go over it to make sure it was okay. I had to send it back again, on my dime and when it was all said and done I could have ordered a custom shop knife for what I paid in multiple shipping expenses etc. I am not upset at that point and understand QC can happen here and there however since then I have ordered 112 slim and 110 slim with not so great edges and hit and miss QC.
Recently I was at wall-mart looking over a 110 and for 34.00 It was a great deal but the four they had were lacking in the QC dept with off centered blades and scales that recessed below the brass creating sharp edges and not so pretty machine marks an brass chips.
Not here to bash Buck because I love them and will continue to support and purchase there knives. However I am concerned with all the options out there newcomers will be turned off and experience bad QC out of the gate and this will hurt Buck's sales.
The 110 to me is what I think of when I think of a Buck knife but I understand other's have their visions also.
I hope that things with QC get better and I just had a bad hand with a few products. I feel that some of the youtube videos hurt Buck with making strides in innovation of the 110 and 112 slim pro and the centering issues.
One quick question for all you experts in this forum. Is it normal for 110 scales to have a gap or small amount of brass showing under the wood to feel uneven or enough for your finger to run over it and be a sharp edge? Just something I have noticed recently on my experience of examining newer Buck's.
Thank you all for your help and knowledge on Buck knives.