My love affair with buck 110's and recent QC issues

Actually i checked the scales on the side i could see. Looked normal to me. Maybe after dinner i will check the blade centering and the lock bar thingy. Can do all through the plastic
 
David Nowlin said:
Actually i checked the scales on the side i could see. Looked normal to me. Maybe after dinner i will check the blade centering and the lock bar thingy. Can do all through the plastic
Click to expand...
How do you post pics in
Lodd said:
Pics or it didn't happen.

Every so often I see someone with very few posts make a very negative thread about a brand and paint a bad picture. But there is never any proof.

My experiences with Buck have been stellar. My experiences with C&C have been stellar. Sure, occasionally a bad product will slip through QC, but that happens to every brand. I see no reason to believe that there is a larger issue at play here.
Click to expand...


I tried to post pics and it won’t let me what’s the process? Or is there a Facebook site and I’ll post them.
 
MadeinUsa1 said:
How do you post pics in



I tried to post pics and it won’t let me what’s the process? Or is there a Facebook site and I’ll post them.
Click to expand...
Easiest is to pay for the membership then upload the picture. I hate photobucket or other host site because if something with them changes the pic in thread disappear. And some it sends you to their site, pia.
 
Ive had 2 or 3 qc issues that i was dissapointed someone would let them out like that, and couple were customs.
I have also sent several in for non warranty and they were fixed No Charge.
I have not posted pics of them and will not because they were taken care of, and thats the all that counts.
 
I've come to the conclusion that Buck's classic lockbacks, fixed blades, and only a very limited number of their moderns appeal to me. The ones that are good are very good, but there are some knives that definitely need to be retired due to continuing issues and sloppy construction. The 110 is generally a pretty good knife, but as was stated the QC is not perfect and some bad knives get through. Consider the fact that you're only paying $40 or so for the knife and the competition is charging quite a bit more.
 
Last edited:
Okay, I have learned that it is sacrilege to suggest or point out flaws in Buck knives products by the responses here following my post. I understand it’s a 40 dollar knife and it’s made in the USA and I should accept mediocrity that comes out of the factory and just because someone has had perfection and a different experience, well then that’s life and I am a complainer for not being happy with cheap stuff not being perfect. Of course maybe just maybe I thought and grew up thinking the Buck knife was the picture of fine American craftsmanship made by a fine Christian man who’s product was a reflection on perfection like god himself? Or do the imperfections of Buck knives show man’s imperfections and we should see it that way?

The bottom line is this, like my post says, I love the Buck 110 and Buck knives and will continue to support and purchase Buck knives. I have had excellent customer service from them. Guys and Gals, I just want the world to experience the joy of the Buck knife and experience it’s perfection with each and every knife sold so the legend and strength of this brand continues beyond our lifetime. Made in USA has to mean something more than the country of origin.
Enough of my soapbox “Long love Buck Knives and the 110 and make America great again.”
 
Last edited:
Actually this matter is better taken up with the Buck warranty and service department where it can be properly addressed by them who can make a difference. Here on this forum you will mostly get a sour note because not everyone has the same experience or expectations that you have. All we can do here is hash out our personal preference and that can sometimes be tedious. I haven’t experienced the problems you have but I know Buck has a great warranty that will address it to your satisfaction. As far as Buck being mediocre that’s way off base.
 
MadeinUsa1 said:
Okay, I have learned that it is sacrilege to suggest or point out flaws in Buck knives products by the responses here following my post. I understand it’s a 40 dollar knife and it’s made in the USA and I should accept mediocrity that comes out of the factory and just because someone has had perfection and a different experience, well then that’s life and I am a complainer for not being happy with cheap stuff not being perfect. Of course maybe just maybe I thought and grew up thinking the Buck knife was the picture of fine American craftsmanship made by a fine Christian man who’s product was a reflection on perfection like god himself? Or do the imperfections of Buck knives show man’s imperfections and we should see it that way?

The bottom line is this, like my post says, I love the Buck 110 and Buck knives and will continue to support and purchase Buck knives. I have had excellent customer service from them. Guys and Gals, I just want the world to experience the joy of the Buck knife and experience it’s perfection with each and every knife sold so the legend and strength of this brand continues beyond our lifetime. Made in USA has to mean something more than the country of origin.
Enough of my soapbox “Long love Buck Knives and the 110 and make America great again.”
Click to expand...
when ya come into a brand forum and make qc issue statements....you're going to get feedback. some along with ya and some against ya. it is what it is. no point in being upset by what is going to happen. it's always best to complain to Buck and not its fan base. you'll get better results if that's your goal.

I agree with Les on this point..... saying Buck is making mediocre products, is off base.
 
jbmonkey said:
when ya come into a brand forum and make qc issue statements....you're going to get feedback. some along with ya and some against ya. it is what it is. no point in being upset by what is going to happen. it's always best to complain to Buck and not its fan base. you'll get better results if that's your goal.

I agree with Les on this point..... saying Buck is making mediocre products, is off base.
Click to expand...
Wasn’t saying Buck is making mediocre products I was stating the few I recently received were mediocre. I thought the purpose of the forum was for education and opinion and free thought. I will no longer post experiences about Buck unless they are positive.
 
MadeinUsa1 said:
Wasn’t saying Buck is making mediocre products I was stating the few I recently received were mediocre. I thought the purpose of the forum was for education and opinion and free thought. I will no longer post experiences about Buck unless they are positive.
Click to expand...

you said the ones you got were mediocre and Buck made them, so not much other way to read it than that. that aside.....

you can post negative if you want. not sure it helps you or Buck though. better to contact Buck and let them know so they can correct mistakes. they arent reading this forum every day as they are making knives and running a business. so they might not even see your complaints. no body wants mistakes. not us or Buck.

sorry you had a bad run. hopefully Buck will make it all right for you......
 
MadeinUsa1 said:
[...] I thought the purpose of the forum was for education and opinion and free thought. I will no longer post experiences about Buck unless they are positive.
Click to expand...

I welcome both dissenting opinions and free thought. But it works both ways. It appears you weren't prepared for the discourse your thread has elicited. Now you seem to be playing the victim, which I think is poor form. You asked whether some issues were normal. The majority of people told you they weren't. The language in the opening post highly suggests the presence of some kind of structural QC issues at Buck as a given assumption. A majority of people tell us they had no such experience.

Meanwhile, there is little out there to indicate or support the presence of such issues. Considering the excellent reputation of Buck and their excellent track record, it's fitting to give them the benefit of the doubt. If someone wants to argue that structural QC issues might be present, it's up to them to support that argument.

I don't know what else anyone can reasonably expect from this thread.
 
Lodd said:
I welcome both dissenting opinions and free thought. But it works both ways. It appears you weren't prepared for the discourse your thread has elicited. Now you seem to be playing the victim, which I think is poor form. You asked whether some issues were normal. The majority of people told you they weren't. The language in the opening post highly suggests the presence of some kind of structural QC issues at Buck as a given assumption. A majority of people tell us they had no such experience.

Meanwhile, there is little out there to indicate or support the presence of such issues. Considering the excellent reputation of Buck and their excellent track record, it's fitting to give them the benefit of the doubt. If someone wants to argue that structural QC issues might be present, it's up to them to support that argument.

I don't know what else anyone can reasonably expect from this thread.
Click to expand...


I am not a victim at all. There seems to be some on this forum who have had bad experiences with Buck and QC. If you watch a lot of YouTube videos Buck has unfavorable reviews such as Gideons tactical to name one that exposes the buck 112 slim pros shortcomings among other youtube channels that show Buck’s QC issues. If you google Buck QC issues it is quite a long list. It is my observation that issues in my recent experience their QC was slipping and asked if anyone else had noticed. I did take it up with Buck and they made it right but it makes me wonder about the thousands of customers who just never purchase another Buck which leaves a poor taste in their mouth. I mean most hear are super collectors of Bucks including myself but how long will that last? Newer generations have expectations and most consumers are not about sending things back to make them right.
 
Thank you for the feedback. We can't get better unless we know where we do not live up to expectations. It doesn't matter how we feel we are doing on Quality, the end users opinion is what matters. What is good for one is not good for another. Tough line to walk sometimes.
As far as reviews, bad reviews get more exposure than glowing reviews. Bad news sells, just watch the nightly news. Also as I watch those videos, Most reviewers make some massive assumptions about why we do things and are often times incorrect. All inject their personal preference on what good Quality is. Doesn't mean the knives are bad, just not how they prefer things. Perfect example of this is screwed together construction vs pinned construction. Kinda goes like this 'Buck should have used screwed together construction on this $20 USA made knife, I mean the off-shore $20 knife has screws, why doesn't Buck?'
I'm not saying reviews are not useful, but when was the last time someone searched for Buck Good Quality, it is always Bucks QC Issues. That is our nature when we are looking for stuff. We want to know the bad experiences others had so we can make a decision. In our minds as a consumer Good Quality is a given, so why watch those videos, just watch the ones that might point out reasons to stay away from that item. You can search any manufacturer and find more bad reviews than good. Also reviews have a shelf life, A problem we had a couple years ago might have been fixed, but we don't see that by the same guy in a new review.
It's similar to when you have a bad dinner experience, you tell everyone you can the next day, but if you have a good one, you might only tell a couple people.

Anyways, I ramble.
Glad we could get it sorted out for you.

Jeff
 
J Hubbard said:
Thank you for the feedback. We can't get better unless we know where we do not live up to expectations. It doesn't matter how we feel we are doing on Quality, the end users opinion is what matters. What is good for one is not good for another. Tough line to walk sometimes.
As far as reviews, bad reviews get more exposure than glowing reviews. Bad news sells, just watch the nightly news. Also as I watch those videos, Most reviewers make some massive assumptions about why we do things and are often times incorrect. All inject their personal preference on what good Quality is. Doesn't mean the knives are bad, just not how they prefer things. Perfect example of this is screwed together construction vs pinned construction. Kinda goes like this 'Buck should have used screwed together construction on this $20 USA made knife, I mean the off-shore $20 knife has screws, why doesn't Buck?'
I'm not saying reviews are not useful, but when was the last time someone searched for Buck Good Quality, it is always Bucks QC Issues. That is our nature when we are looking for stuff. We want to know the bad experiences others had so we can make a decision. In our minds as a consumer Good Quality is a given, so why watch those videos, just watch the ones that might point out reasons to stay away from that item. You can search any manufacturer and find more bad reviews than good. Also reviews have a shelf life, A problem we had a couple years ago might have been fixed, but we don't see that by the same guy in a new review.
It's similar to when you have a bad dinner experience, you tell everyone you can the next day, but if you have a good one, you might only tell a couple people.

Anyways, I ramble.
Glad we could get it sorted out for you.

Jeff
Click to expand...
Jeff,

Thank you for your response and very well written and thought out response. I am new to this blog / forum thing and I will learn to articulate better in future posts. I still prefer talking than texting or typing but I know that is going out of style. I know Buck values it’s customers and you are well documented in handling customer complaints and making things right. I wish I could rewrite my post but the ink is dry so I will admit when I am out of line and wrong and you make all valid points. I will continue to buy and support Buck knives. I have stickers and gear that I wear regularly and get almost made fun of or really just teased for all the Buck gear hats and T-shirts and other items I wear out in public and at work. I think of myself as a Buck billboard and enjoy spreading good things about Buck. Many co-workers have received Buck knives for Xmas and birthdays. Thank you again and please forgive my misunderstanding and ignorance to the forum.
 
MadeinUsa1 said:
I am not a victim at all. There seems to be some on this forum who have had bad experiences with Buck and QC. If you watch a lot of YouTube videos Buck has unfavorable reviews such as Gideons tactical to name one that exposes the buck 112 slim pros shortcomings among other youtube channels that show Buck’s QC issues. If you google Buck QC issues it is quite a long list. It is my observation that issues in my recent experience their QC was slipping and asked if anyone else had noticed. I did take it up with Buck and they made it right but it makes me wonder about the thousands of customers who just never purchase another Buck which leaves a poor taste in their mouth. I mean most hear are super collectors of Bucks including myself but how long will that last? Newer generations have expectations and most consumers are not about sending things back to make them right.
Click to expand...

Buck makes a s**t load of knives at various prices, given the percentage of people who like to complain on line, it's not surprising that a good company, making a fair product is "outed" for their imperfect humanity. There is more "buzz" with "QC issues" than any other knife topic and as we've been taught "buzz" is where it's at.
 
You must log in or register to reply here.
Back
Top