my two day old Ti-Lock is ruined (for now)

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I feel bad for you. I learned not to let people I don't trust handle my knives a long time ago after a coworker borrowed my swiss champ and hammered something with it, tearing up the scales. I recently witnessed another knife nut coworker of mine lend his kershaw to someone, who then proceeded to jam the blade between two pieces of thick metal, trying to pry them apart. I stood there and said to myself never again will I lend my knife.
 
dubya3 said:
I paid full street price plus state tax on mine on Monday bringing it to over $500. It took me a long time to pay this one off (layaway) and in about three minutes of letting a few coworkers play with it yesterday, it was ruined... the blade has significant vertical play now and action and lockup is very smooth/weak. I'll be sending it into CRK for repair tomorrow. I'm assuming the lock was pulled up way too far by a dimwitted coworker, who I might add never admitted guilt, and the soft Ti bent out of shape although it looks normal to my eyes. I'm pretty pissed off that I have to wait likely 2 months to get my knife back that I've had for two days and waited much longer to acquire in the first place :(

Has anyone heard of lock and/or lockup issues with these? I am a bit surprised it was tweaked enough to ruin it just by an uninformed user (my fault). Nobody other than myself will play with my knives from now on...
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Man, I'm really sorry about your new TiLock, just reading about it makes me fume with angry frustration, and everything else I can imagine if it was my knife; that sucks big time. Like everyone said who said it, CRK will set it up right.

The lock bar is titanium so I don't think that is the problem since titanium is really springy, it is actually extremely hard to bend out of shape, I tried with some thin sheets I was playing with and couldn't do it with my hands; I assume CRK knows that and thus used it for the lock; it sounds to me that the moron who was using, I mean ruining, your knife tried to close it without lifting the dumbbell, he might have bent it out of shape just enough to give the blade the vertical play you mention, and thus the reason for not enough tension.

I hope that is the case, and I suspect it is since the brass is the weakest of all the materials on the lock; that should be an easy fix with the right tools and knowledge, which CRK possesses. I cannot imagine the force he placed on that lock to 'f' it up like that, what an ass.

What a drag indeed; let us know what they say after you call them, they're going to say to send it in so we will have to wait for their diagnosis, probably. I'm looking at mine right now, and I don't see any other way to make it have vertical play. There is no way the titanium bar can bend the S35VN of the blade, and I doubt the bar is bent out of shape; the brass dumbbell can actually turn on its axis inside the hole of the lock bar, try turning it and see if it is out of round.

What a bummer. I agree with everyone else, there are some stupid people out there, what makes it worse is that they are also dishonest and won't admit when they blow it; aaarrgghhhh!
 
I (never) let anyone handle my personal items, CRK's, watches, guns, wallet, money.
 
makariotes said:
Man, I'm really sorry about your new TiLock, just reading about it makes me fume with angry frustration, and everything else I can imagine if it was my knife; that sucks big time. Like everyone said who said it, CRK will set it up right.

The lock bar is titanium so I don't think that is the problem since titanium is really springy, it is actually extremely hard to bend out of shape, I tried with some thin sheets I was playing with and couldn't do it with my hands; I assume CRK knows that and thus used it for the lock; it sounds to me that the moron who was using, I mean ruining, your knife tried to close it without lifting the dumbbell, he might have bent it out of shape just enough to give the blade the vertical play you mention, and thus the reason for not enough tension.

I hope that is the case, and I suspect it is since the brass is the weakest of all the materials on the lock; that should be an easy fix with the right tools and knowledge, which CRK possesses. I cannot imagine the force he placed on that lock to 'f' it up like that, what an ass.

What a drag indeed; let us know what they say after you call them, they're going to say to send it in so we will have to wait for their diagnosis, probably. I'm looking at mine right now, and I don't see any other way to make it have vertical play. There is no way the titanium bar can bend the S35VN of the blade, and I doubt the bar is bent out of shape; the brass dumbbell can actually turn on its axis inside the hole of the lock bar, try turning it and see if it is out of round.

What a bummer. I agree with everyone else, there are some stupid people out there, what makes it worse is that they are also dishonest and won't admit when they blow it; aaarrgghhhh!
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That's makes sense considering its a unique lock most people have never seen. The brass dumbell freely rotates in the strap now, even when locked open but it doesn't feel out of round.
 
dubya3 said:
That's makes sense considering its a unique lock most people have never seen. The brass dumbell freely rotates in the strap now, even when locked open but it doesn't feel out of round.
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I'm puzzled, without having it in my hands, I have no idea now. Maybe he did bent the titanium bar, I'd be surprised if that is the case. I'm still bummed out for you Dubya, I assume you're shipping it out today? Did they tell you how log it will be to get it back? I'm just curious. It should be an easy fix once it gets to the factory; at least that is encouraging to know.
 
makariotes said:
I'm puzzled, without having it in my hands, I have no idea now. Maybe he did bent the titanium bar, I'd be surprised if that is the case. I'm still bummed out for you Dubya, I assume you're shipping it out today? Did they tell you how log it will be to get it back? I'm just curious. It should be an easy fix once it gets to the factory; at least that is encouraging to know.
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My workdays are long and I'm normally not home in time to ship during the week but it'll definitely go out tomorrow. I did call and explain the situation but she didn't give me an estimate on what repair would cost. Hopefully it's not alot since I paid full street price of $475 plus tax
 
Yeah, I hope so. Who knows, maybe they'll do it under warranty, since they're so nice to their customers, I doubt it though. I can't wait to see what the problem is, it's got to be something simple. It's worth it though, the tiLock is my favorite CRK. Good luck man. Post it after it comes back!
 
Sorry for the damage to your knife. Hate that kinda stuff. I always cringe when somebody asks to use my knife as most know me, know I always have a knife. Those who know me better also know how I feel about my knives. Everything from a $12 Rough Rider, up to a $600 custom. Doesn't matter. So now, my first response is an immediate "Why?". Can't recall my high school English to remember if the question mark goes inside or outside the quote. :)

And then, I'll either do their needed task for them, or helicopter over them while they use it. It has put some people off. Those that have the, it's just a knife attitude. Rather than get into a whole dialogue about it, I just say I'm a little OCD about my knife getting messed up as I collect them. This usually satisfies them.

I'm sure CRK will be able to fix you up though. Obviously, you'll need to purchase one or two spares to have on hand in the event something similar down the road occurs. Which it likely will sooner or later.
 
So here's an update, CRK was able to fix the knife and gave me a call today to say it's ready to ship. I'm pretty impressed with how quick it was, I figured it'd be at least January when I got the call, I think it was about 3 weeks in total, maybe a little longer. I almost dropped my phone when I heard the repair costs though and although I fully expected to pay a fee I didn't expect it to be $90. Up until 8 months ago that was pretty much the most expensive knife I had ever bought and I've been into knives for almost 2 decades. Oh well, at least it's fixed and I'll order up a round end cap for my Aviator when I call back to pay in a week or two, I'm not a big fan of the hex cap it came with. Bad time of the year to have a $90 knife repair bill with my seasonal layoff.
 
Did they say what caused the blade-play at all? I remember this thread and wondered what someone could do to mess it up, bare-handed, in such a short amount of time.
 
Ccc said:
Did they say what caused the blade-play at all? I remember this thread and wondered what someone could do to mess it up, bare-handed, in such a short amount of time.
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They didn't need to say anything, I sent a letter with the knife explaining what I think the culprit was. The lock (strap) was pulled on too hard and it had to have been hard because as far as I know titanium is a pretty springy metal.
 
It would be interesting to find out what was replaced.
 
You let dim-witted co-workers play with your Sebbie? That was, well, not-brightly-lit-witted. NEVER let anyone handle your blades.
 
If you didn't see him do anything to damage it and he didn't know he did anything, maybe it was a defective knife. Just a thought.
 
5seven said:
If you didn't see him do anything to damage it and he didn't know he did anything, maybe it was a defective knife. Just a thought.
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I had it for two days before I brought it to work and I'm 100% positive other was in perfect working condition. It is what it is, another $90 is small compared to the $500 I paid so it's $90 more or basically losing $500.
 
Glad to hear they took care of you quickly. Expensive items tend to be expensive to repair or replace ($135 for a new blade for example). Never let anyone handle/borrow anything you're not willing or able to pay to have repaired or replaced since accidents and/or negligence tend to happen often when it's your stuff.
 
dubya3 said:
They didn't need to say anything, I sent a letter with the knife explaining what I think the culprit was. The lock (strap) was pulled on too hard and it had to have been hard because as far as I know titanium is a pretty springy metal.
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Just a guess, but I'll bet whomever did the damage thought the blue titanium leaf spring was supposed to pivot open rather than just flex, which at a quick glance I could see being a possibility.
 
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