Ahhh it was bound to happen.
Ok let me address a few issues so we can be clear on at least the fundamental operating process of Elite Steel:
1- Lack of a phone number - yes, definitely, at least until I have time to set up a service that I could relaibly answer. I wish I could afford to make knife trading a full time business, I also work a day job and having someone contact me at a bad time is probably worse for business than just havng the 4 methods of communication clearly stated on the website available.
2- Shipping and handling costs - CLEARLY STATED IN THE SHOPPING cart, the cart also runs a script that allows for weight and registered mail costs, and no, you dont have to buy anything to receive automatically genereated shipping costs. Damn, I ;ll have to start shopping at the same place you guys do with a flat shipping rate - is that like $12US for 1 pound or 100 pounds?
3- $200 Limit?? lol and you class yourselves as collectors?? hahahah
Ooops sorry - I'll rephrase that - The $200 limit is directly in line with item pricing, if you can find another seller of knives on the Australian market that offers the same prices for a smaller min order - please email me, I'll close the store immediately and start buying from them.
4- Warranty returns
Mmmm really showing our depth (or lack of) of experience now aren't we.
Choose the top 10 knife resellers on the International market.
Send an email to each asking about their returns policies and if they offer inservice warranty conditions or RTM (return to manufacturer). Also ask who pays for the freight, I think the sellers you are so rigidly praising might surprise you with this one.
Now post the results here. If less than half of that list of 10 offers different terms to Elite Steel, I will post an apology. The only difference is that my terms are UP FRONT
5- Regarding access to the ES forums requiring registration, yes, it's basically just a way to see who comes and goes into the forums section - I had anticipated a farily negative response from the Australian knife community, oh and you all proved me so wrong. I basically wanted a way to ban flamers, this could only be done through IP tracking of regisitered forum users.
6. Delivery Terms of 14-16 days - Closer to 7 days on Global Priority, the additonal time is to allow for hold ups, again - up front and in your face on the shipping info pages.
In regards to me personally, I'm an avid collector - have been for more than 12 years. I served for several years in the NZ defence forces and came to Australia when I was 25. Now involved in contract security in the Brisbane area and as a sideline, run a small imports/exports business - including Elite Steel.
Ming65 - Regarding your wanker alert. yep i know how you feel mate, mine goes off constantly - at least it's something that you can switch off. Unfortunately, tunnel vision syndrome is not.