Coagulation said:4- Warranty returns
Mmmm really showing our depth (or lack of) of experience now aren't we.
Choose the top 10 knife resellers on the International market.
Send an email to each asking about their returns policies and if they offer inservice warranty conditions or RTM (return to manufacturer). Also ask who pays for the freight, I think the sellers you are so rigidly praising might surprise you with this one.
Now post the results here. If less than half of that list of 10 offers different terms to Elite Steel, I will post an apology. The only difference is that my terms are UP FRONT
(or lack of)
Have a look at New Graham, Knifeworks.com and A.G. Russells return and warranty policy. As I have only mentioned these 3, and can't be bothered with your 5 out of 10 challenge, alas I have proved my lack of depth and experience as you would call it.
Good luck with your venture. Just a suggestion - when entering an established forum site like this one, introduce yourself and your business intentions upfront and don't challenge the established members and knife enthusiast with your condescending tone and name calling.