New Ebay thing?

JD Mandrell

JD Mandrell

Feedback: +60 / =0 / -0
Joined
Apr 20, 2001
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I went to leave a positive feedback for a seller I bought from today, and I got a pop up notice from Ebay that buyers can no longer be given negative or neutral feedback from sellers, so that buyers are free to give honest feedback without fear of getting a negative feedback from a bad seller out of revenge for receiving a bad feedback from a buyer.

On it's face, I can see the benefit of this, I have several times bought on Ebay, paid quickly through PayPal, and then received an email saying something like "your item has shipped, we will leave a positive feedback only AFTER you have left one for us."

In other words, we are holding your positive feedback hostage unless you give us one first. :thumbdn:
 
Bear Claw Chris Lappe said:
I went to leave a positive feedback for a seller I bought from today, and I got a pop up notice from Ebay that buyers can no longer be given negative or neutral feedback from sellers, so that buyers are free to give honest feedback without fear of getting a negative feedback from a bad seller out of revenge for receiving a bad feedback from a buyer.
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Yes, this is the new feedback policy at ebay.

When they announced it a few of months ago there were some threads about it...
 
rifon2 said:
Yes, this is the new feedback policy at ebay.

When they announced it a few of months ago there were some threads about it...
Click to expand...

That's odd, I left a feedback Sunday and didn't get this pop up, but did today?

EDIT: I see why now, it just actually went into effect today, that's why the new pop up.
 
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Good, I left neutral feedback about a seller (after the item finally arrived) because they dragged their feet on shipping and didn't respond to phone or email commo during that time.

Next thing I know I got negative feedback from them blasting me about being "too demanding". I finally got the jerks on the phone and they offered to retract if I did so as well.

I sent eGay a complaint, to which I got a form letter response saying they couldn't do anything about it, despite the fact that I offered them proof that this seller's behavior was habitual and not an isolated event.

I guess eGay finally got tired of sifting through all of the complaints?
 
Bear Claw Chris Lappe said:
In other words, we are holding your positive feedback hostage unless you give us one first. :thumbdn:
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They can still do this, they just can't leave negative feedback.

I think it is a very good thing that eBay has decided to do away with the possibility of retaliatory negative feedback. This had been getting to be a major problem.
 
A seller can still leave a negative comment, it just registers as a positive:D On a serious note, I can see the benefit to buyers, but buyers can be "bad" too-- even if they pay.

I think in the long run the changes will hurt buyer/seller relationships. The way it was, yes, you could hold each other "hostage" but that still was a incentive to work things out. I think you'll see a lot more sellers refuse to work with finicky buyers and just take the negative feedback because they will assume the negative is coming even if they work with the buyer.

Ideally, as most on this forum are aware, at the end of a transaction both the buyer and seller should be happy. On the other hand, giving the buyer "too much" control and leverage in the buyer/seller relationship will likely push a lot of small time sellers, that often offer some of the best deals, out of the market. Overly finicky buyers have become a trend lately and the masses will end up paying for the actions of a few. In other words, higher prices.
 
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Anyone else notice that their feedback score jumped. I went from 177 transactions (all positive) to 207 overnight with no additional sales or buys.:confused::confused::confused:
 
Durwood said:
A seller can still leave a negative comment, it just registers as a positive:D On a serious note, I can see the benefit to buyers, but buyers can be "bad" too-- even if they pay.
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A great many new rules have been put in place to protect the seller when it comes to feedback. Ebay makes their money from sellers, and are always going to do everything they can to make sure that they are happy.

Sellers brought this on themselves. Retaliatory negative feedback was how many Power Sellers were able to keep their 98% positive feedback rating. It was used as a type of extortion. Ebay would have never changed things if they thought the old system was working. It wasn't.
 
Basically, my take is ebay is doing everything to appease pwoersellers.

There's other changes too, buyers have a limit on neutral or negative feedback given to power sellers.

And they have added ne2ws ways for buyers to be blacklisted:

# n addition to expanding the 3-day block to 7 days, we are introducing a new Buyer Requirement that will allow sellers to block buyers who have been reported by other sellers for eBay buying policy violations (such as Feedback abuse, or email threats).

# We're expanding the scope of the existing Buyer Requirement for unpaid items, so that it supports more comprehensive blocking of buyers who have a history of non-payment.

# We've improved the process that sellers use to report buyers for policy violations.
Click to expand...
 
bluejaunte said:
Good, I left neutral feedback about a seller (after the item finally arrived) because they dragged their feet on shipping and didn't respond to phone or email commo during that time.

Next thing I know I got negative feedback from them blasting me about being "too demanding". I finally got the jerks on the phone and they offered to retract if I did so as well.

I sent eGay a complaint, to which I got a form letter response saying they couldn't do anything about it, despite the fact that I offered them proof that this seller's behavior was habitual and not an isolated event.

I guess eGay finally got tired of sifting through all of the complaints?
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Who is this schmuck?

Does he go by Harve something or other?

Sounds like the same POS who sold me a "new knife" with the edge rubbed off on a brick, all sorts of scratches, point dinked in and the phuk-tard actually posted neg feedback about me after the transaction - I paid immediately via paypal, have proof of this. What an asshole.

Ebay is really the only auction venue in town, and I have to list some stuff on there, but it's becoming a PITA.
 
bluejaunte said:
Can you define this term, please? Or perhaps give examples?
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Yes, I can define the term or other ones like it and give examples, but to anyone that has ever sold much on ebay or elsewhere the term is self explanatory. How is "the knife won't shave the hair from my arm" for an example, when it was never advertised to do so? :jerkit: Or how about demanding a refund, but refusing to send the item back, and also threatening to have a chargeback issued by the buyer's credit card company if you don't....which will incur fees by your bank in additon to the loss of your funds.

On the flip side of the argument, I can foresee that in the future a 97 or 98% feedback rating might still be considered highly respectable, whereas under the recently dismissed system it was not.
 
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